Reviews for KFC in Zion, IL
Stood in front for well over 15 minutes while every employee ignored me and there was no one we else ahead of me! Absolute... garbage service to the point I just walked out! Read more
Worst local EVER. Orders a 12 piece meal and got ZERO breast meat, only thighs ,legs and 3 wings. What makes it the worst ever... is no employee informed before I drove all the way home. When I called them they said if I come back they can give the breaststhat were missing. As much as I like the chicken I am not driving back 20 and then back 20 min delaying my families dinner. Wewill no longer be eating at the Zion location again. Read more
The service was friendly and fast! I ordered through the drive through and the worker was friendly and served with a smile!... Thank you ???? Read more
This is the worst KFC I've been too by far the chicken was excessively greasy and you could tell it had been cooked for awhile... and the cole slaw was stale and didn't look fresh at all and the mashed potatoes and gravy were cold. Don't waste your time andmoney at this KFC. 06/14/2022 Decided to see if this KFC had gotten any better but sad to say it hasn't and the food is stillnot cooked right and overall just poorly managed. Hopefully some day someone will come along and turn everything around and getthis place on track. Read more
1.Customer service was poor, saw 2 female employees were arguing/ complaining near the drive-up window while waiting to place... order in line, the whole time. Waited 15 minutes in line(I was 1 of 3 people in line) to take order & another 10-15 minutes forthe order to be put together. Atmosphere in their kitchen felt very tense & lazy-like. It felt like no one wants to work there,period. 2. I disliked the mashed potatoes. They were thin & had more salt in them(don't know if they changed recipe or not). Theonly good thing about the whole experience was(as always) the extra crispy chicken, which is always delicious; and the biscuitswere much better & improved on since my last visit. NOTE:To the employees who work there: show up ready TO WORK, or stay homeon your cell phones. To future KFC patrons: go for the food, good luck on your Customer service, you'll need it. Read more
This is one of the best Kentucky fried Chicken in the area. The other ones often mess up my order but this KFC usually gets it... right. The quality of the food is good and consistent. The staff does a good job. Read more
Most of the employees seem to not care, at all. Hygiene is iffy at best, you can see them handle all the food as you wait in the... drive thru. Order has been missing items about 25% of the time. Majority of the time food quality is decent enough. Experienceusually leaves me thinking McDonald?s and Wendy?s do fast food to a much more acceptable standard. Read more
When they get a rush of orders they fall apart. Expect to wait forever as they never catch up and they just keep falling more... behind. You would think they would easily catch up and have the chicken flying out the door and doing awesome but that neverhappens. Ever. Pick up the pace or hire more cooks. Read more