Reviews for Dunkin' in Zion, IL
I'm not one to leave reviews let alone bad ones, but every time I go to this location something is wrong. Like my last... interaction for example. There wasn't even a long line but it took forever to just make the order. Which doesn't make sensebecause apparently the kitchen was closed and they didn't have what seemed like half their items. On top of all of that I alsogo the wrong order, They are always either missing something or the order is wrong. I'm just going to go to CJ's from now on. Read more
Terrible service!! They are always out of multiple things. I asked for 3 different things on their menu and they were "out".... This happens on a regular basis, every single week. Honestly DO NOT WASTE YOUR TIME. They really need to do better at thislocation. Read more
This Dunkin’ Donuts is horrible. Half the time the door is locked. They only have the drivethru open. I not wasteing gas for... 3doller cup of coffee. .When you do walk-in you have to wait so they can cater to the drive-through. I guess my money isreally important enough that you know I have to wait for a drive thru customer to be taken care of when there’s nobody inthere. The donuts are hard as a rock. The people that work three are Rude as hell. Read more
I went yesterday for my pumpkin coffee with no problem, I go today and they said they don't have it, I asked them if they ran... out because I was just there yesterday some other lady jumps in conversation and says they shouldn't have sold it to you untilthe 17th. I understand that but this lady said it in a rude/unprofessional way and didn't even apologize that's not my fault"they shouldn't sold it to you". I will keep driving to the Dunkin on 173 instead or Waukegan. Lines are always too long at thislocation. Read more
The line was long today. Any size coffee is two dollars from 2-6 p.m. There was a bit of a wait. The young man at the window had... the best attitude. He was so nice and friendly. His name was José. It was my first time at this location but I will definitelybe coming back soon. Thanks José. Keep up the great work!???? My drink was delicious! Worth the wait! Read more
3/9 @10:32. I ordered a cold brew with cold foam less ice, toasted Avocado. But I didn’t get what I paid for. The lady was... combative and no customer service experience. I was waiting for my drink, and she was like anything else. I showed her myreceipt and asked nicely. I ordered a cold foam, and she put whipped cream not much of what was left of the can. She explains,“the only difference is the cold foam” from what she initially gave me. I kindly said. “Usually, the drinks at the otherDunkin donuts don't look like this.” The “toasted avocado” wasn't toasted. I get it, I work in high-end restaurants, andit's busy, but you have to give the customer what they paid for. Never coming back again, and they don't even deserve a star.The cold brew tasted like burnt coffee and little to no foam. See picture. Read more
????????????????????????????This restaurant is better than some of the other Dunkin Donuts I have been to. They still have the... smoothies and the sandwiches are actually better here. The coffee also has a better taste, they make it a bit stronger and it'smuch more flavorful.????? Read more
I believe I've been there three or four times when they didn't have enough ice cream or any ice cream and orders are usually... wrong. And it's dirty. Read more