Reviews for Jimmy John's in Zeeland, MI
2 times in 2 weeks, my food was delivered to the wrong suite. I asked for my money back this time, hopefully I get it. Won't be... back, they used to be really good, apparently now some of their drivers really just don't care to look at suites whendelivering. There are 5 suites in my building, not 100!!!! Edit, the manager personally came to see me and made it right. Nexttime I guess I will just have to specify that the driver NOT drop it at the wrong suite. I will change my review stars... Hesaid he will void the order and give me my money back, as well as remake and resend the order. I missed his name but Iappreciate the customer service on his end! Edit again. I guess I just give up on them. Last time I ordered I called to TELLthem not to bring it to the wrong suite, even though the suite is clearly noted on the address online. My mistake I guess forNOT calling this time. Never again. Read more
best jimmy shop i?ve ever been to!! my jj app has my delivery come from a closer shop when I?m at work and it never compares to... this one. this location has the nicest staff + management, it?s always clean, always has everything in stock, and actuallyfreaky fast as promised. Read more
This location makes it right! I?ve been to several and I am impressed here!! Best tasting one is in Zeeland!! Great work and see... you again next time!! Read more
Placed order on DoorDash. Said ready time was 2:18. Ordered at like 1:50 ish. Usually when things are a little late for... different reasons I don?t care. But it?s been an hour and they haven?t even made the food yet. Still says they?re preparing myorder. Read more
I ordered curbside pickup, placed the order and quickly received the pick up is ready notification. Arrived and checked in and... then sat and sat waiting for someone to brim me my order?I finally went in and found my order sitting on a table. There wereapproximately 12 workers inside, most not doing anything, yet they couldn?t bring me my order. Read more
We were in a hurry and Jimmy John's is supposted to be fast. The staff was too busy talking and arguing with each other to... acknowledge us. the kid making our sandwiches took almost 10 minutes to make our sandwiches (we were the only ones in thestore). there was another one in the back doing arm curls with the mayo bottles and doing nothing else. I paid $26 dollars for 2sandwich combo's and both of them were made wrong! We were too frustrated to go back. For that cost, wrong food and poorservice, i doubt i will go back. Read more
Ordered an hour early for my lunch break and when it came time I waited and waited and called and was told the driver would call... me, I received NO call OR TEXT, another 15 minutes went by and I called again to be told my food was delivered and the driverwas back at the store already they also claimed he texted me but i recieved no text as well. Very disappointed and starvingright now, not sure who is enjoying my food. Hoping I get my full refund as the purchase is still pending in my account.... Read more
We at Zeeland Christian School placed an order for 50 sandwiches for a day that ended up being a snow day. The staff at Jimmy... John's was very flexible and changed our order to a different day and were very accommodating. All 50 sandwiches were made toour specifications, and they were delicious. Thanks, Jimmy John's of Zeeland! Read more