Reviews for Wendy's in Yuma, AZ
Went for breakfast yesterday, ordered sausage gravy and biscuit ...no sausage at all with the gravy. ????. Didn't wanna drive... all the way back, so just ate it. Just wont be stopping by there agian. Its always something. Read more
Did is normal for Wendy's. But most of the time they will not ring your order in. You have to use the kiosk. I don't like that... at all. Read more
This rating is based mostly on my last visit there, a couple weeks ago. When Wendy's serves their food fresh and hot, it is... very good; however, most of the time, 8/10 times, the food is not hot and fresh. I'm referring mostly to the fries. Whenthey are hot they are very good; but, when they're not freshly hot, they are terrible and then I don't want to go back.Unfortunately, this is the experience most of the time. I would rather they not give me any fries over the old limpy, grossones. Most of the time I do really like the burgers. They are the best fast food burgers most of the time. Burger King is aclose second. My last burger at Wendy's wasn't so good though. I was served a "chili meat" patty. That means it's very "welldone" and supposed to be used for the Chili meat. Also, a special negative comment about the Wendy's at 8007 E 32nd St. inYuma, Arizona. My 85 year old father-in-law went in that location to order his lunch and he was told he had to use the selfservice computer. When he told them he didn't know how, he was told he had to figure it out and that they could not take hisorder. This was a few months back, around spring of 2022, so, it wasn't in the depths of covid. This was the only place he'sgone to that would not help him or take his order. Needless to say, he does not ever want to go back there, and of course hedid not oder anything that day either. Very disappointing that they would not take an order from an 85 year old senior. Read more
The manager Edward is extremely rude and unprofessional. I don't understand how they have employees like this in these type of... positions. The other employees don't seem to care either which is obviously a reflection of their manager. We had an issue withour order and instead of attempting to resolve it the manager got very hostile towards my husband. No wonder this restaurant hasterrible reviews. Change the management to help the employees have a better example of what customer service should look like. Read more
Drive thru did give condiments sandwich way too expensive for small amount. Will never stop here again. Staff forgot napkins... and requested condiments. Too far off hiway. Will stop McDs next time thru this town. Read more
The food is what you expect from Wendy's. The only problem here has been the service. Its not the best. Not that the folks are... rude, but they just don't seem to care about their work or "quick" customer service. They can often get the order wrong, butwill fix it when you bring it to their attention. The seating area is usually clean, but I have been there when it was empty andstill had sticky countertops. I love Wendy's, but don't eat here often because of these issues. Once they can fix them, it willbe a great fast meal. Read more
This Wendy?s location is located in the outskirts of Yuma, Arizona, near the Foothills. This location features a Drive-Thru,... Dining Room, Oudoor Seating, Takeout, Delivery, Restroom Facilities, and a Coca-Cola Freestyle Machine where you can pick anydrink you desire carried by Coca-Cola. While this location has a low rating and a lot of unsatisfactory customer reviews it hasroom for growth and Improvement. Their crew and management staff work hard everyday trying their best to provide the bestQuality Food and Ingredients. If you are looking for a calm and relaxing environment where you can dine in solo or accompanied,or just passing by to get some food on the go their dining room and drive-thru staff got you covered. Come check them out andhelp the community by letting us know how your visit was by writing your own review. To the Wendy's Brand and Team thanks forthe great service and delicious food you serve everyday. Read more
Not impressed with them at all. First they treated the new girl on her first day terrible. Second they denied service to walmart... workers across the street who only had a 15 minute lunch break they told them they had to wait 15 minutes before they would takethere order with an empty inside dining area and three cars in the drive through. Like seriously. They lack good customerservice skills at this location. We are in snow bird season this is supposed to be our time to help visitors not treat themhorrible. Especially ones who work year round in customer service who are over worked just as much as them. I would like to seebetter managment its definitely lacking at this location. Please next time be kind and willing to help other hard workers whohave a very short lunch break and just wanted a quick bite to eat instead were told to wait with no assistance Also the newemployee needs a raise dealing with the poor managment today Read more