Reviews for Starbucks in Yuma, AZ
Friendly staff and quick service. Just what I have come to expect from a Starbucks.
Now I don't normally shop at Starbucks but. After my experience today I believe I will be coming back here more often. I got to... the window to place my order and realized "I FORGOT MY WALLET" so I ask for a water cup for my son and nothing else. We get upto the window where Ariel is waiting with our water cup. She says " So I heard you forgot your wallet how can I help you getyour drinks". It was amazing and because of that I'm giving this review. Ariel you have restored my faith in Starbucks, Thankyou so much!!!! Read more
I just ordered today. And the milk or whatever ingredient they used for the white chocolate mocca was expired. Sadly i only... realized after we left Yuma (we ordered through drive thru). This location is usually missing ingredients or dont have certainpopular drinks available. Is almost a miracle to actually get what one wants. I rarely stop at this location due to service andlack of ingredients. I was surprised they even gave us expired milk in our drinks. What a waste of money Read more
Went here today and I have to shout out the amazing customer service from Jianna! She?s a rock star- definitely went above and... beyond with our order and resolving an issue we had. We?ll be back to visit next time we?re in Yuma! Read more
I ordered online for store pickup, pull-up and they are closed. I spoke with their staff over the phone ?Very cocky and rude? so... I ended up picking up my order after waiting in the drivethru behind about 15 cars. I guess the staff was upset about my phonecall and the younger lady making the drinks came over to give me dirty looks while she took a sip of her own coffee, literallymaking eye contact with me. Drinks were not even made right. I ordered hot and they made it iced. 2 employees had to check thelabel before they actually made it. I get being short staffed but rude I don?t get. Read more
Awesome service. I ordered an iced coffee and pumpkin bread while I stayed here and studied. I was here studying for a while,... and there was a nice worker who (without asking) brought me as well as the other customer at another table an iced cold water. Ithought that was very, very considerate because he went out of his way to ensure we were still doing well and hydrated. Veryfriendly staff, I felt very comfortable about being able to study here because it is difficult for me t do my work at homebecause I get side tracked. Thank you!!! Read more
Offer walk-in for take-out and drive-thru is OPEN. No dine-in, but they do have outdoor dining available. ?? My new favorite is... a hot matcha latte with coconut milk add 2 pumps of peppermint ???? if you like matcha, you?ll really enjoy this!! PROS:employees masked ???? and friendly CONS: my dad ordered fresh brewed coffee but it wasn?t hot Read more
Edited review: Starbucks has redeemed themselves. The staff has stepped up and made diligent efforts to create a good... experience. Starbucks, Thank you for doing the right thing. I respect you. I appreciate you. Starbucks at the curve...????SLOW DOWN. Starbucks "handcrafted" drinks means they are NOT one size fits all. I have had to have my drink corrected on SIXdifferent occasions over the past 6 weeks. On two of those occasions, I ordered on the app for ease ????and convenience only tohave to stay in store while the drink was crafted correctly thus creating a 20 minute wait for my drink to be remade severaltimes. All to be responded to by the employees as if I was inconveniencing them???? employees???? without your customer's, youdon't have a job. Customers want to feel appreciated, cared for and treated well. Customer's do not want to hate going into yourstore. ESPECIALLY if the customer spends a car payment every month to buy from your brand???????????????? Read more