Reviews for Jay's Seafood Grill in Yorkville, IL
Ordered crispy chicken got grilled. Ordered boneless wings. Grilled chicken(not what I ordered). Was not good at all. A pounded... price of chicken breast with no flavor and super dry. The wings were not breaded. Did not know that. It was horrible. So dry.The bbq was a generic brand so not so good at all. Very disappointed in the whole meal. The fries were not good at all. Read more
This place use to be pretty descent. Over the past few months the quality of the food and customer service has declined. I... walked in to find only a cook and a young boy working. He was just basically playing on his phone. No manager or owner in sight.They got my order wrong and then when I got home the food was horrible. Catfish tasted frozen chicken sandwiches were not friedlike the pictures my gyro was very dry and onion rings had no flavor. Had to call and leave a message for a manager to call meback when they came in. About 30 min later I got a call from the owner you was not very friendly and basically refused to refundmy 60 dollars. He only offered me credit for a few items but as I explained to him I am turned off bu his establishment and donot want to patronize his business anymore. He kept insisting I give them another chance and tells me "no one wants to workanymore " is why he doesn't have a manager on staff, and he has other businesses he can't be everywhere. Then he finally offersme a refund but I can't receive it until next Wednesday when he comes to work. I understand places are short staffed but if youcan't staff your restaurant and care about the quality of your food and customer experience then maybe you need to close untilyou can. And yes I wanted to return the food cause it wasn't edible but I couldn't because again no manager or authority figurethere. Read more
My first time here and it will Not be my last. Unassuming dining area and sparse counter are backed up by an enthusiastic person... excited to take your order. Behind him is a very wide menu including all of the fried wonders. From catfish to chicken and hotdogs to wraps, it?s the perfect comfort food! I had the catfish which was easily my favorite I have ever eaten. Tender andlightly breaded with such a fresh taste. I also had shrimp which was perfectly cooked and chicken which made me smile. I?ll beback to eat the rest of the menu! Read more
Prices are high and portions are very small. A half off a tiny cup of cheese was $1.50. And it had chunks of what i assumed was... dry or overcooked cheese. I ordered the gyro plate and definitely didn?t have enough meat to fill both pitas. That?s the portionmost places give for just sandwich. Extremely disappointed and definitely wont be going back. Read more
Really unhappy for the price. We ordered on Uber Eats and spent $80 for 3 meals. Needless to say and you can see in the picture,... I had barely any fries, coleslaw was in a tiny container made for ketchup, and all the breading was on the soggy side. I wouldsay decent and that's being generous. I never have spent that much on food and not had any leftovers. Read more
In times like these we need more people just to be nice and genuine. I'm new to the area and already feeling a type of way about... the lack of diverse foods (and folks) where we've moved. I was desperately wanting some fried catfish and haven't been able tofind it in stores to do my own. I Googled and found Jay's the next town over from where I live. On a lark, my husband and I wentthere today and I asked some questions, made an order and was waiting on it. While I was waiting the owner brings out a freshlydropped jumbo shrimp for me to try - he said it was the best thing on the menu... and he DID NOT LIE! The shrimp was meaty andbriny, fresh and so well seasoned... oh my goodness. But it was his willingness to answer my questions, make honest suggestions,cater to my changes to my order (I eat low carb so I didn't want fries and bread), not up-charge me for the substitutions, giveme a free, fresh sample AND throw in an extra coleslaw that has made me a loyal customer for good now! I will be back again andagain to get a taste of what reminds me of home. Bright, clean dining room, fresh, well-seasoned, yummy food, friendly,personable owner! I highly recommend Jay's Seafood Grill. Read more
Just stopped by here for dinner after work around 7:30PM. I ordered the 10 catfish/10 wings special. Seasoning is spot on and... not very salty. Love the wings, just wished they had variety choice of sauce to coat with. Catfish is definetly better thanbaba?s in my opinion. Decent prices too than baba?s. I would like to try the jumbo shrimp next time i go. The workers said theyuse different seasonings on it. Bathroom and dining room are clean. That?s A+ in my book. Employee are super friendly. I willrecommend to others and i will definetly come back. Great Job Jay?s!! Update: 12/15/2021 Came back to try the gyro combo. Verygood but could use more meat. They were out of regular pepsi no big deal. Fries were crispy and came out very hot. They makeeverything fresh! Read more
I was the last customer at at this restaurant and would have rather they told me they were closed or not cooking anymore for the... night. I asked to have the chicken fried hard not reheated in old grease. I have had the chicken before and it was amazing.This was plain disgusting .the fries were even over cooked ( I guess on the old grease also) I called to let them know and wastold they could do nothing. I would have preferred a new order or my money back they can have this disgusting food back it wasnot eaten. I drove 20 minutes to be given garbage. I am very disappointed and would not recommend them to anyone! Read more