Reviews for Baskin-Robbins in Yonkers, NY
Came in on Sunday November 21st around 5PM and the employee there was a man who did not want to take my order. He wouldn?t let... me order from Baskin-Robbins. Read more
Popr attitude from guy tending ice cream.. Rushed my daughter to pick a flavor when nonone even called him over. Took money from... other customers and handling food with bare hands. No gloves nor hand wash.. terrible store. Read more
Thank you BR for first having my favorite bubble gum icecream and second for still providing kind customer service to me right... before closing and your delivery. Your manager should know you are great. This is why I continue to come to your BR store. Read more
This particular DD (i.e. Dunkin' Donuts) I really like; as they are quite fast, in taking your order and returning with your... items. To top it off, they are also very pleasant and professional. The only caveat I perceive is that it takes awhile beforethey get out to clean the tables and the space in the eating area. If they would resolve this matter, a 5 star rating would beeasily achieved. Also, they need to inspect the chairs; as at least one of them has a fissure half the length of the chair! And accident waiting to happen. The place is commonly frequented as a result of their swiftness. I've been to many DD shops;but none (imo) have matched this particular one (all things considered). Clean restroom provided for patrons. Free parking isplentiful here, as well. ------------------------------------------------------------------------------- I returned to thislocation a couple of days later. To my surprise, the cracked chair was no longer on the floor. Well done, Dunkin! Now, justbe sure to keep the dining area clean. It's understood that this is the result of negligent customers; however, it's your storeand subsequently your responsibility. Food for thought: The guests of the house do not blame the cat or the dog for the fur onthe furniture. Likewise, nature is not frowned upon for overgrown lawn; but in both cases, the homeowner's negligence is notacceptable. If this was helpful to you, please hit the "thumbs up" button below. Thanks! Read more
When I was a kid, Baskin Robins had the famous 36 flavors. In many respects, it's still the place to go to get great ice creams.... All of their flavors are delicious and a banana split is well worth it. I think this particular Baskin Robins is in a great spotin the Tanglewood shopping center. The combination of Dunkin donuts and Baskin Robbins together is not such a badd idea. It'snice to have a cup of coffee or tea with ice cream. It's also great fun for the kids. There's a nice bar/stool area to sit downand enjoy your ice cream. Parking is free. Take the family. Read more
Typical hectic Dunkin Donuts and Baskin-Robbins combination! Milkshake was pretty good!
I didn't even want to give this place a one star.. Not only are they rude and disrespectful, when you call to ask for a... supervisor to discuss a matter you have, this young lady name Shimmee I guess decides to disconnect my call not inevitable butthree times.. I thought maybe the first time it was by accident but nope.. she did it two more times.. on the fourth call backshe tells me she hung up because they are busy.. I was like wow.. instead of telling me that you just hang up the phone.. mindyou, I wasn't even disrespectful to her.. after she says oh we are busy she not wvwn being a manager of any kind decides to askme what was my issue.. I told her I would discuss it with her manager when he calls which he hasn't.. completely rude.. my issuewas I went in on Wednesday evening to get an ice cream cone.. I pull up and see this young man sitting outside by the trashcan.. I speak, go in and wait to place my order.. well... he comes inside, goes behind the counter, to the ice cream and asks mewhat is my order.. This guy didn't even wash his damn hands!!!! ???????????? I'm waiting to be respectful to see if he wasjoking and was going to wash his hands after I placed my order but oh no he didn't!!! His name is Loni... i asked for a managerand the cashier said no manager was there...I see that is a pattern.. I placed the order took that damn come and after I driveoff I threw it away...Seriously..I was so upset that I left so I wouldn't curse him out... never again will I go there.. if youdo make sure they are washing their hands!!!! Read more
Do not even waste your time going to Baskin Robbins anymore it has definitely become horrible. I went to use my birthday coupon... and didn't even get to use it because the employee didn't know how to ring it up or how to use the coupon! On top of that I waswaiting almost 5 minutes to be helped by anyone in the ice cream section. I am beyond disappointed with my experience here Iwill never return! Read more