Reviews for Jimmy John's in Yakima, WA
First time at this location and it sure was a pleasant surprise. Let's be clear these guys and gals are absolutely living up to... their claim of being freaky fast. I walked in , ordered and before I even began filling my watercup (not ten paces away) theycalled out my sandwich! I asked the guy if that was really mine.... second employee not missing a beat apologizes "sorry browe'll get it to you faster next time!" After having a laugh and saying adios I tucked in to a pretty darn good sammich. If yourgoing out to eat and you hate waiting but love a good sammich...this be your place. Thanks JJ employee's Leo and Nestor! Read more
If I could give them a 0 star I would. I find hair in my food EVERY time I go there. Wear a freaking hair net. I stopped going... because I was fed up with it but my husband really wanted to go today so I gave it another shot and I found not one but twodifferent hairs from different people (hair types) in my food. So disgusting. Read more
Food wad good. Girl was rude, because we walked in at 8:55 not knowing they close at 9. Everywhere online it said they close at... 10. She was kind of rude to a lady that came in at 9 saying we're closed. Again food was good though. Read more
Horribly put together subs. The bread needs to come all the way apart and stack the sandwich right for better eating. When you... attempt to eat how they are making it you end up with one side of the sandwich a slop of veggies and the other side meat hangingout of the sandwich. Uneven and ultimately unpleasant eating. Silver lining is the bread is very good. Read more
I regularly order here and have always had great customer services. I placed my order and they said it would be a 45 minute... wait, which I agreed was fine. 45 minutes turned into over an hour. I finally called and instead of accepting responsibility forbeing late they started with a list of excuses and putting the blame elsewhere. I understand sometimes things are ?out of yourcontrol? it?s not what happens but how you as a business decide to handle it and in this case, it was handled poorly. Read more
Every time I order a veggie,, they sent a turkey.. happened 2 out of 3 times. Add to that manager is very rude and would not... honor redelivery and asks us to come pick up a new one. .Does not even apologize but says we are yelling when we are frustratedthis happens. Excuse given is "we are human too" but that does not explain sending meat for a veggie person.. 2 out of 3 timesis not human error. I called every time I order a delivery to confirm and was rudely told to not call the store because orderwill be sent as ordered. This is inspire of calmly calling the store immediately after placing the order clearly telling themthe person the sandwich is being delivered to is a physician and that they only have 20 mins for lunch. But yet meat sandwich isdelivered all the time when requested a veggie. I think they do it on purpose given the number of times it happened. FinallyManager yelled at me for complaining the same and so had to return it.. WOn't be returning to the store nor any of my deliveryorders ever..Very very rude manager that cannot understand the frustration of a customer. Dude does not fit in the food industryif he cannot stand complaints or criticism that too after repeated mistakes. The first time they did it,, I was very very politeand understood that this stuff happens but if you love your turkey sandwich so much go eat it yourself rather than sending it aperson that repeatedly requests veggie sandwich. Very very rude. Owner needs to investigate. Read more
Think you guys could update your hours so they are accurate online? Was going to use my free birthday sandwich a few days ago... and I was ordering according to what your hours said. Couldn't get my free sandwich. I order from you guys fairly often... triedagain tonight and happened again. Please update your hours. Kind of sucks looking forward to something twice in a week and bothtimes failing. Read more
Shop is clean, service was great, staff was friendly. I also like their menu choices, and of course you can customize the... sandwich however you like it. Read more