Reviews for Baskin-Robbins in Yakima, WA
Ice cream choices are good! I just can't go any where else and honestly why would I
The kids they have working here are so slow. They spend more time giggling with each other and or faces in their phones. Do... yourself a favor and go to the other Baskin Robbins Read more
Great customer service from the two girls in there very polite and friendly even though i walked in 5 mins before closing ????... my Sunday was absolutely beautiful too!!! Read more
Like their almond coffee ice cream. The lady was really nice. Basic service. She answered every phone call she got. Their prices... are okay considering I only got one scoop. So I don't know if I would recommend. It was just an okay experience. Read more
I tried a new flavor today - Tax Crunch. Simply delicious and probably my new favorite. Kind of like Jamocha Almond Fudge on... steroids. Unfortunately, because of the name, I suspect it will be seasonal. Sure hope not. I mean, don't we pay taxes all year????? Read more
I love going to Baskin robins at least I did Until the last 3 times I went I tried to use the coupon that they give you when... you go there and it's so you can use it on your next visit and the last 3 times I went I asked them if I could use the couponand they wouldn't let me because I didn't give it to them when I 1st came in when I was ordering , Why even give someone Icoupon if they can't use it why don't they ask if you have a coupon if you have to use it before you order because you can'talways remember so it's like if you don't remember then you lose out on half the reason you went to the place in the 1st placeand I also have a card that they punch when I go in and the last time I went in I got the card out so they could punch it and wewere busy talking about the coupon and the lady handed it back to me and forgot to punch My punch card and I didn't notice itUntil I was walking out the door and so I went back in and said to the lady I gave you my punch card and you forgot to punch itand you told me it's too late now so why in the world would you even have such a thing if you never can use these things veryfrustrating and I don't think it's fair or right of them to Do their customers that way and The last time I went in there Ispent almost $20 And I'm really gonna hafta think about it whether or not I will ever go back to that Baskin robins ever againthere are 2 of them in the town I live in one is not far from where I live At And that's the one I always go to its the 1 thathas not punch my card or Let me use my coupon.. The address to the one that I'm talking about is on South 1st street in YakimaWashington and their customer service is the worst, And their prices are outrageous and I would happily pay the price but Iwon't pay the price yes I continue to be treated the way they've been treating me . I think I will ask to talk to the owner andlet them know How their regular customers are being treated And see what they have to say about it. It's Read more
Clean establishment & nice staff. Many ice cream selections and they have some great cakes here too.
13 August 2022 (5 Stars) My wife & I stopped in for dessert after lunch. Had two great treats: Banana Royale kmy faborite) and... the Warm Brownie Sundae. Will return. 10/26/2021 (5 Stars) Had a great time revisiting this location. In the spring of 1981(40 years ago) I sold the first ice cream cone ever at this store, 15 minutes before our scheduled first day opening. I'vewatched this store go through many remodeling projects - It still looks great. During today's visit, I saw the two staffmembers cleaning and doing the "busy work" needed to keep the place clean and well stocked. I love my Banana Royale!! Read more