Reviews for Wingstop in Wylie, TX
My husband and I came in tonight 10/14 to order wings. The guy who took our order seemed bothered he had to work to start with.... Then when my husband asked if he could add on something else he was told you should have told me before I finished. Betterresponse: sure, but I'll need to ring up another order because I already completed the transaction. Doesn't speak very well forthe company with employees like that. Read more
Ordered for delivery and they had forgotten the ranch. Called them and they said all they can do is give me some kind of store... credit or I can pick up the ranches (I ordered delivery for a reason). So I had to place another online order that would qualifyfor delivery and they would include the missing ranch. Had to do this because they don?t have their own delivery service. Theyneed to double check all orders. Won?t be ordering from this location anymore. Read more
Early Sun afternoon I ordered food telephonically & I perceived the person who answered the phone was new. As I had to repeat my... very simple order of wings 4 times. When I went to pick my order up I made sure the person ringing me up read back my order b/cI wasn't sure it would be correct. Like I figured, it was not. Instead of getting an apology from the female I suppose was thelead or manager I got an "oh the person who took your order is new" statement, which is fine, but a sorry before that would havebeen great too. Then after having to wait again for more wings I asked if I could have a condiment to go along with the wings. Iwas told I'd be charged extra for a condiment even though I had been inconvinienced. Not sure what's happened to GREAT customerservice but I see why these kids have not mastered it, with leaders/I mean bosses like this. Guess I'll stick with ChickFilet..... Read more
Every time I go to this location the fries are horrible. I used to work in the food industry and the cooking oil is not being... changed. The fries come out super soggy you are literally taking a bite of oil. The employees are nice people can?t complainabout them. Read more
I really liked how clean the place was. Presentation speaks volume about eating establishments. Wingstop serves good food but... what took ot over the top for me was how fresh the made. It wasn't sitting in a warmer waiting to be served. The food was maderight away fresh as soon as the employee finished taking my order. Read more
My family and I love Wing Stop! The wings are always fresh and hot! And the fries are delicious. I think they are one of my... very favorite fries ever. This location has always been good in terms of service and cleanliness. We have been going moreoften as we have been doing the keto diet. Can eat lots of wings and veggies but no the fries. The restaurant really getscrazy busy during football games so might skip that time or order in advance! Read more
Always great food. Hot amd fresh worth the wait. This location also has some great cs as well, a happy customer
Good experience. Placed an order online right as they opened. When I arrived the crew was already working and pumping out orders... I've been to other locations that didn't even unlock the doors at 11:15. Good service, fast, accurate order. My family lovedour lunch. Thank you! Read more