Reviews for Wendy's in Wylie, TX
The employees have always been pretty nice, the service is a bit slow some days but our food usually comes out very fresh so I... don't mind the wait most days. And they were friendly whenever we were waiting for our car in the shop next door. Read more
We ordered 5 4for4?s the fries were cold in all of them or just old maybe and in one of the bags they only put a bun? Haha I... know it happens sometimes but dang really with I got my burger too. The lady at the window in Drive threw seemed done with lifeI hope she?s feeling better. Read more
Usually drive through without issue. This last time we went in. Obviously understaffed, place was quite dirty we had to get... napkins to clean our own seating area as none were clean, not occupied, just dirty. Took over 15 minutes for a baked potatoafter I could hear them "86" them as we were getting one of the last 3. Will return, probably never go inside again. Overallstaff was pleasant and understanding when I spoke with the manager. Four stars for this being 1 poor experience out of manyvisits. Read more
Usually busy with long drive thru line & only decent/mediocre food quality when it's all said & done. I've ordered from the... mobile app & then sat for half an hour in the drive thru line before only to be forced to cancel my order & drive off for lackof time to sit & wait around & idle there for an hour for some cheap 5 minute food. Read more
My husband went to get breakfast this morning and ordered 4 breakfast sandwiches and 4 breakfast potatoes in the drive thru.... They proceed to tell him to pull up. 15 minutes later he reverses his car and it takes them about 2mins for someone to noticehes at the window and them he asks if his order was ready when someone does show up and they ask him if he was the one with the?big order? he tells them he had 4 breakfast sandwiches and 4 breakfast potatoes. Almost immediately they grab a bag with hisorder and hands it to him like they had forgotten they had someone waiting. It would be nice if they could just give him a headsup that something was going to take longer cause they have to cook it up but its as if they had just completely forgotten abouthim. *update* my husband got home realized we are missing 1 order or breakfast potatoes and no ketchup as specified* Read more
Website says open til midnight. Pulled to drive through at 10:12pm and was told they were only taking mobile orders.... Really? Frequented this location for years. Recently the evening staff have become rude and dismissive. Was told to pull forwardto wait for fresh fries. Tried to be patient and not act like a Karen, but 15 mins later i pulled back around and asked why itwas taking so long. The lady at the window was nice but the other employees started laughing and giving the cook a hard time forforgetting my entire order. The owner needs to get control before they have no customers willing to risk being ridiculed forbeing forgotten. Read more
Heading to baseball game so picked up some dinner for kids. Ordered four $5 Biggie Bags. Two of which were the bacon dbl... cheeseburgers but they gave me 2 Jr. Bacon cheeseburgers instead. With the crispy chicken BLT I requested a plain sandwich withonly bacon and chicken but they still put cheese on it and it was very old and hard as hell. I wasnt going to leave a review;however, when I called the story's number multiple times no one ever picked up and rather than continuously ringing a voicemailbox saying the person I was attempting to reach was unavailable. Kind of sad because this is the only Wendy's close. Read more
Wendy's is my favorite place to eat so this is hard (but completely typical of fast food places around this area) they tried to... rip me off. Ordered a. 5$ biggie bag so I could get the Jr bacon cheeseburger and they handed me something the size of a halfdollar ... It was laughably tiny. And they tried telling me it was normal. The bacon litterally was twice, almost 3x as long asthe patty. Which was cold and single stack Read more