Loading

Reviews for Wendy's in Worthington, OH

Dean Baker 1 year ago
1

Been going here for over a year now, but my last three visits have changed things. Ordered the same things all three visits,... the new Italian Mozzarella Chicken Sandwich, Fries, and a drink ordered through the mobile app. Here is how those visitswent: #1 - Made it home with the food, but the sandwich I was given was the wrong one. I was given a Spicy Chicken Sandwichinstead. (I wanted at least a partial refund but still haven't heard anything about that yet) #2 - Was told that the specialbun is not available and would be a regular bun. Not that big of a deal, but I still didn't get what I paid for. #3 - (Dealbreaker) Pull up to order and told that they have no fries available. Mobile Order has fries in it so they refuse my order.Asking for a refund through the drive through and was told I would need to do it on the app. Makes sense. Get home to do thatand I see that they processed my order! Not able to cancel the order myself I had to call their help line (very nice experiencebtw) to get some sort of remedy. All in all, can't go here again. Read more

Joshua Anderson 1 year ago
1

Simply put not worth your money/time food is trash, service believe it or not is worst, my dad is as black as your manager and... could still run that store 10x better, do better... not even worth the star Read more

Un Known 1 year ago
1

I went to the drive-through and received the wrong order then when I came back to let them know so I can get the correct Burger... everyone in there had a major attitude, This is by far the worst experience I've ever had at any Wendy's at any locationanywhere in the country Read more

Taylor Arnold 2 years ago
1

What a joke? was served uncooked foood and overcharged for food I didn?t even order. Refused to hand me my receipt. And then... told me they do not give refunds. Screamed at me through the drive through window. Employee olander needs an attitude check.I?ll never come to this location again Read more

K Will 2 years ago
1

Ordered 2 large Frosty's. Waited in drive thru for a very long time. Woman handing out the Frosty's never uttered a word. One... was the wrong flavor, but it was dark and didn't notice that until I got home. Ridiculous. Read more

Haley Roberts 2 years ago
1

Fast food is not supposed to have the best service but this place has the worst service.I?m in pretty close proximity to this... store and I seem to have problems every time, even with the most simple things like a small fry. They never answer their phone,and that people that work there seem to just not care at all.At this point my name must be recognized among every employee therebecause of how terrible this places really is. Read more

Mealnin Therapy Co. 2 years ago
1

Horrible service at this store. They complain to the customer about being short staffed as a reason to give poor service. I was... given the wrong sand which because they had their menu turned around before end of breakfast. There was a young woman sittingon the counter on her phone in the driver through window view. She was talking to the person serving food out of the window.Very unprofessional. How are you turning the menu around early because you are short staffed, but there is a employee sitting onthe counter on their phone doing nothing work related? If they are not on shift they shouldn?t be in the drive through windowon their phone they should be in their vehicle or the lobby or break room. The attitude of the woman on the phone was veryobnoxious and she handed the phone to her manager without saying please hold as I was speaking to her. They have a nastyattitude at this restaurant like they don?t even want to be there. If I owned this store I would replace everyone because the GMWAS THERE DURING ALL OF THIS! I called corporate yesterday so hopefully the District Manager will be calling me like they saidthey would. Read more

Robert Andrews 3 years ago
2

I asked for a simple order - the 4 for $4 - with a hot chicken sandwich and hot nuggets. I got regular nuggets and a... cheeseburger. The cheeseburger had old cheese, wrinkled old bacon, the top bun was hard, and the sandwich was cold. Read more