Reviews for Five Guys in Wooster, OH
Food was made quickly and staff were kind. Tables weren't clean, but I'm sure they're short staffed like everyone else.
Payed and ordered for food. Arrived 5 min after closing. I understand they have their policies but 3 employees sat inside... laughing while we asked if they could kindly hand us the bag with our food which clearly sat on the counter Read more
In general, wasn't nearly as good as they used to be years ago. The burger was definitely smaller. Small fries were smaller... portion. This Five Guys. Food was hot. Place was clean. Service was great. Overall I doubt I'll eat at a Five Guys anymore.It's changed. I've gotten bigger, better, tastier burgers at other places for the same price or less. 3.5 for the food, but 4because of staff and cleanliness. Read more
Delicious and fresh burger, Cajun fries were amazing and they will put bacon in your milkshake if u want.... staff were all... super friendly and nice also. Read more
They make door dash shakes really quick. And then your delivery takes another 5 minutes plus to make. So by the time you leave... with the order and make it to the customer, that shake is a nasty soup. Read more
I go into this establishment today and place an order for fries and 2 milkshakes. I then asked if I can have just an empty cup... so that I can place the 2 milkshakes I purchased into 1 cup instead of having to drink my milkshakes out of 2 separate cups (because the milkshakes they have only come in 1 size and thats a small). The lady making my shakes(the manager) tells me I haveto pay for the empty cup which i didn't understand why since i just spent $20 on fries and 2 small shakes. But I went ahead andwas going to buy the cup, so i asked how much for the cup, she rings up a large drink and tells me i have to pay almost $4 forthe EMPTY CUP!!!. I then say no,I don't want a drink, I just wanted an empty cup to place the 2 milkshakes I bought into 1 cup.I have done this multiple times because Im always ordering 5 guys food and shakes and always spend over 50.00. But again thatsthe Cleveland location who truly practices customer service. But to try and charge me almost $4 for an empty cup is ridiculous.I don't understand why it's so hard to please a customers simple request, all i wanted was to place 2 shakes into 1 cup. I canspend my money here but can't even get a empty cup?? Who charges a customer $4 for an empty cup. That is ridiculous. I'm verydisappointed in the Wooster Ohio location. They have definitely lost a fan of Five Guys, and a loyal customer. Read more
Fast, consistent, food - but a little expensive for what you get. The food is good and the fries are the best. It's a lot to... eat, but a great place to stop after a shopping trip in town. If you've never been, do yourself a favor and try the burgers! Read more
Took the girlfriend, her boy, and her two nephews to dinner. Service was amazing and fast. Definitely worth the money for the... food and you have to try their milkshakes. Read more