Reviews for Baskin-Robbins in Woodstock, GA
Went through the drive through and ordered the VEGAN mint chocolate chunk because of an allergy and they gave me regular mint... chocolate the girl taking our order was practically yelling at us to order while I was looking over the menu when I ask if theyhad any other PLANT BASED flavors she said no and gave us a non plant based one I came inside with it and was ignored by 4employees then one girl with a shaved head finally came up and I told her I couldn?t eat that and it?s not what I ordered andjust wanted a refund and they walked away and whispering with the headsets to two other girls I had two employees tell me that?sjust ?choc chunk? not ?vegan mint chocolate? then one girl with curly hair literally said ?this f*cling night? and the girl withthe pink wig that took my order started sassing me saying that they didn?t have a vegan mint chocolate and I literally pointedto it and said please I just want a refund they ignored me and just scooped the nondairy one and tossed it over the counterinstead of just refunding it. Genuinely never going here again if you have allergies it?s not safe and the employees do NOT careabout your health. Read more
Unfortunately, we had a terrible experience there today. The good is that while we inspected the menu for 3 minutes, we had 4... reps that asked if we had been attended to. However, my wife's coffee tasted absolutely terrible. Also, there were grains atthe bottom of the coffee. The food was okay. And the milkshake was only ~75% filled (see photo). When i picked it up, mildlyshocked, glanced at my wife who was also a little surprised, and realized the employee was looking at me, the employee said "Doyou want whip cream or something?" with an indignant tone as if i am inconveniencing her. Other employees also seemed in a badmood today. I said "No thank you" and left. Its not worth it. That is my summary for this location "Not worth it." Read more
This location has been consistently inconsistent with product availability and executing orders which is a real let down. I
Never order online THEY WILL SERVE YOU WHAT THEY WANT TO NOT WHAT YOU ORDERED! Why do that? some of us have nut allergies ! most... horrible service I?ve encountered in some time Read more
Best Dunkin/Baskin Robbins ever. Customer service is superior to any that I have visited in the past. Everyone is respectful... and their smiles go the extra mile! Whenever I want Baskin Robbins ice cream I ONLY VISIT HERE!! Love this staff!!! Read more
Their ice creams are great! However... the ice cream cake I bought for Father?s Day was a disaster. Compared to the picture they... advertised online it was a joke. I didn?t expect it to be 100% perfect but it looked like they got newly hired person to do it.The icing tasted like nothing and it quickly fell apart when you cut it. They got the ice cream flavor wrong and it was adisappointment altogether. So I wouldn?t recommend their ice cream cakes... Read more
We had a really nice experience here this afternoon. Megan did a great job taking care of us while assisting two other... customers, and still made us feel like our business was valued. We will definitely be back! Read more
Two double scoop cones were fantastic! However, I can't say the same for the six doughnuts I ordered to go after finishing the... ice cream there. I caught the first mistake the lady made in trying to fill my order. Unfortunately, I didn't catch the seconduntil I got home...and wasn't pleased. This worker needs to learn the name of the doughnuts they are selling, so that she cansatisfactorily fill orders for future customers. This customer won't be returning. Read more