Reviews for Aroma Espresso Bar in Woodbridge, ON
I?ve been to a lot of aromas around the city this location was hands down the best one we?ve ever been to. It has the freshest... ingredients and everything we ordered was delicious. Not to mention we had the best service. The owner is so kind and pleasant. Read more
Food was great, service needs work. Trying to be kind to the fact that the lines were unclear and 3 people were served ahead of... us. A till was opened so we moved towards that till but then to have the others who clearly arrived after us was annoying. Staffdidn't seem to have been trained properly either as seemed to be missing common sense etiquette (such as placing the food intotwo trays equally for one order versus squeezing the largest items in one). Nonetheless, despite poor service. Food wasthroughly enjoyed and am surely craving for more. Would definitely come back for the food but will avoid dining in. Read more
I never leave reviews, but this experience led me here?if i could leave zero stars I would. I was having a pleasant afternoon,... going for brunch with my family I haven?t seen in weeks. This event was spoiled by the cold, arrogant cashier. Rachel rushed usto order, refused to accommodate a substitution which I always get, and also got my cousin?s order wrong. Despite us smiling andbeing kind to her, she continued to give attitude. On top of her attitude, the bread was burnt af, as shown in the picture. As Iwent to the front to refill my water, I received death stares from rachel. I genuinely thought she was going to hop over thecounter and hit me. To make things worse, no chocolate pieces were given, however the jam was unreal?but it is Kraft brand soI?ll just be purchasing a jar at Walmart. As someone who works in customer service, I could never imagine treating customersthis way, it?s embarrassing for the company, and just wrong. I was going to speak to the manager on my way out, but I also got adirty look from her? Aroma was once my favourite place And I will never be returning to this establishment, as long as rachel isemployed. Read more
The best customer service ever. I?m so impressed. Was starting to think great customer service was dying but got the pleasure of... going to this Aroma and what a pleasant experience. Quick efficient service ?great tasting drinks, all the ladies working behindthe counter went above and beyond and were so extremely friendly. Love this location. Keep up the amazing work and know thelegendary service you provide will keep us customers coming back. Thank you for bringing back my faith in the service industry.You ladies rock. Read more
I love the aroma chain, but this location needs major service improvements Lunch rush and they had only one person on cash,... shouldn?t take 10 minutes to order I then waited 25 minutes for a salad that was prepared with the least amount of carepossible The ingredients were all fresh, but 2 slivers of avocado and a half a cup of chick peas for a $15 salad? The staffwere friendly and apologetic, but it doesn?t fix the issue Hopefully they are able to rectify this issue and everyone in theretoday was experiencing the same issue Read more
Aroma never fails to disappoint me. On this day I ordered the power breakfast, some coffee, and a butter croissant. I love how... warm the croissant is always served and the salad was particularly good. The atmosphere was also very calm and warm. Read more
Food was delicious but your cashier Samantha had such a horrible attitude. The other staff were great though. I'll be sure to... ask for someone else next time. The place was clean and nice to dine in comfortably. Read more
THIS AROMA WENT ABOVE AND BEYOND! My door dash driver picked up my coffee from this location but failed to pick up the salad and... croissant. When I called aroma they were so helpful they sent one of their own staff who I presume was actually the manager? Butthey delivered it to me themselves. Huge thank you for not leaving me without food today. They even added an extra coffee to theorder. This aroma has won me as a customer, thank you for caring ! ???????? Read more