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Reviews for Wendy's in Wood Dale, IL

Gigi 1 year ago
3

Morning shift- you always feel like you have to order in a hurry. Night shift- it's a hit or miss. Employees are too laid back.... Your order is always missing something and customer service could be better. Younger employees seem like they could care less. Read more

David Henneberg 1 year ago
2

Getting really tired of them. Not having everything in my order and then telling me I have to come back right now when I live 3... mi away that I. If I don't get it right now to come back for it I can't have it and then when I do go back there they say . Wedon't know what you're talking about F Wendy's Read more

Michelle Woods 1 year ago
1

Got a large chilli and I don't have a spoon to eat. But yet they are paying them more per hour. So you would think they would... give better service. Read more

Colin Aguilar 2 years ago
5

Great customer service. Handsome curly haired fellow took my order with a smile and kindness in his eyes.

Chris McCarthy 2 years ago
1

The kid who took my order was on the phone with a friend on his ear bud. The manager could not verify my rewards because they... had no access to the app. Wow what a hot mess. We come here every Thursday as a family of 4, meaning over $40 per week, andnow we will never return. Read more

Jimmy Cannistra 2 years ago
1

What a joke. Ordered a salad they forgot the dressing and I had to originally go back threw the line for utensils. Just close... the doors up. They also didn't give me the cookies but at least that I didn't get charged for Read more

Virgil Holden 2 years ago
5

Always well organized to get us through the line quickly. For such a popular restaurant the staff maintained their ability to... handle such large amounts of people. Customers are respectful of distancing while eating indoors during breakfast. Secondly, thestaff was super nice. And a side note, I think they should be allowed to get tips. I wanted to tip the nice lady at the counterbut she said they don't accept tips. Their chicken sandwiches are really good as most people already know this. High demandplace, but they service you quickly with efficiency despite the very busy patronize. The food is always good and the restaurantis always clean. The employees work hard keeping everything 5 stars. Anyway, great experience. Read more

Irina Pascal 2 years ago
1

double check your food every time if you go to this Wendy's. not only are the fries usually cold and stale but today they didn't... give us half our food. and the guy usually at the window acts so bothered when you ask ahead of time to please make the friesfresh and they are still cold. DO BETTER WENDY'S Read more