Reviews for Burger King in Winter Park, FL
I have no idea how this place is still open for business. I had not been here in a couple of years and recently decided to try... them again, they used to be pretty good A few years ago, but that has all changed now. When I pulled up to place my order Ishould have known that I was in trouble because their speaker and menu are all smashed. The person that took my order spoke withsuch a heavy Mush Mouth that I could barely understand them, and of course I had to repeat myself three or four times becausethey were not paying attention and seemed like I was irritating them by placing my order. After repeating myself several times,I get to the window and I am rudely greeted by the window attendant. They just seemed like they did not want to be there anddid not pretend to hide it. I asked them to repeat the order and they didn't, they just said huh, and walked away. They asked meto park because they are too busy, mind you there was no one else in line and the parking lot was completely empty and I couldsee inside the lobby where there was nobody waiting. So I park and wait for about 7 minutes when a rude young man brings thefood to my car and barely makes eye contact and says nothing, even after I thank him, they all just seemed irritated by theircustomers. Of course the order was wrong, and cold, it was nothing close to what I ordered and when I pulled back around to thedrive-thru, they were highly irritated that they had to remake it. Foolishly I didn't check the order and I drove back to myoffice and discovered the order was also incorrect . I thought this might have just been an off day so I tried one more time andit was the exact same story, rude service, had to park, order not correct. I will no longer give my money a business that makesit very clear that they don't care about you and they do not want you there, because that means that they have to work, and weall know how inconvenient that is. Read more
MULTIPLE UPDATES BELOW? Most recent New update?.. they need to just bulldoze this place?.. Oldest review?.. I've worked near... and been coming to this bk for 10 years, my previous review was the worst I ever made for any restaurant but am updating as itlooks like they got things on track at this location, sometime within the last year (I stopped going to this location for sometime) EDIT...... never mind.... back to its old self.... how do you burn a whopper bun? And forget the cheese I paid for....and took 20 minutes.... last 5 visits have been horrible?. YET ANOTHER UPDATE?? Against my better judgement I went today in thedrive through??there were ONLY 2 cars ahead of me?I did not get my food for 25 minutes. Way too long?my order was correct andfood was not burned like last time but those 25 minutes took up my 30 minute lunch. They need to just shut this location down? Read more
Was not open today and supposed to be. Online says open so I called and girl that answered would not talk to me. Other times... going here they said the had no smaller buns for burgers we ordered so we left. The manager obviously not aware of theseproblems. We will never go here again Read more
Went through the drive through a few months back, no answer at the intercom and it was afternoon time. Decided to walk inside... and found an employee sleeping behind the cash register on the floor. Wouldn't eat here. Read more
Just terrible service! Went there on August 6 used drive through 8:05am looking for a quick breakfast a woman took my order got... to the window she told me to move forward and wait which I did, after fifteen minutes already late for work I went inside to seewhat happened to find out the guy, supposedly a cook said he still need to go find out where sausage was in the freezer, Icouldn't believe my ears, they told me to call the corporation, they acted as they didn't give a s***, the woman handled a bagmissing half of the order, I look inside the bag asked her what was that I had to argue to get my order completed. Why are thesepeople taking the job if they don't wanna do it? Where is burger king management? So sad, never again and stay away from thatplace. Read more
I?m not sure why it says the restaurant is closed but I was just here and dealt with a employee named Becky she said she was the... GM there I just had a simple question about a fry I was trying to redeem and she was just very mean and rude to me to the pointwhere I just gave up and paid for it I work in food service as well and I know how it feels to deal with bad customers but I wasbeing nice and calm just trying to ask a question and she just closed the window on me and when I asked if I could talk tosomeone else she told me she was the GM so there was no one else and I was just gonna have to deal with it. Ruined my whole day. Read more
To the owners/district manager of this branch: Please call the branch on Orlando Ave in Winter Park, and ask how they run their... restaurant. I don't know how your branch on University Blvd managed to survive for many years, and I don't know why I keep ongiving it another chance every once in a while, but the people running this branch have been trying real hard to bankrupt it andbecome unemployed in the process, and so far they have failed. I have not even had a mediocre sandwich in this location, theyare borderline edible. Over-cooked to become a dry mess with completely flattened bun to go along. You can't be that badconsistently. There must be a guideline in a restaurant like BK. These people almost always forget to resupply, are out of basicstuff, and when they are not, they make sure to destroy cooking them. The junk they serve feels like they were cooked the daybefore, and are heated for the next day. This branch represents the absolute bottom in Burger King world. Call the Orlando Avefranchisee and learn how they do it right. Their stuff is always top notch like European Burger Kings. Properly maintained andmanaged. Cooked right, served right. Read more
They wouldn't make my sandwich. Said they couldn't make the Whopper melt. Took my coupon and my money. 3 days later still no... return of coupon and no credit on my card. THIEVES Read more