Reviews for Pizza Hut in Winter Garden, FL

Have your own pizza slice cutter

I don't know what is the problem of this place. My order was totally wrong. I ordered a large stuffed crust with mushrooms,... pepperoni, meat, and bacon, plus an order of 8 breaded boneless parmesan wings. I received honey barbecue boned wings, and anonly pepperoni pizza. It will be the last time I order a delivery from this place, it is a mess! Read more

Worse service ever. I ordered 1 1/2 hrs ago and still waiting. Supposedly pizza was out for delivery 40 min ago

Consistently slow, takes over an hour to deliver pizza once it leaves the store which is 5 minutes away Manager is rude and... doesn't care that they are delivering cold pizza way past any reasonable time frame. Read more

My food was burnt my chicken was suppose to be honey bbq I got plain the only thing that was right was the sodas.

(1) Order was supposed to have 12 piece Buffalo burning hot traditional wings. We picked it up and got home to see only 10... wings. We tried calling the restaurant and the phone kept ringing. After 10 minutes when no one answered we decided to hang upthe phone. (2) They always put less sauce on the wings. It's as if we are paying the money for wings with namesake sauce. If weask them to give sauce on the side, they charge for it. It's as if they put less sauce so that they can charge for the sauce onthe side. So, today we requested the guy who gave the food to pour more sauce on the wings because they always put it in scarce,instead of giving it on the side. The guy told that his boss would be upset if he poured more sauce on the wings and that hewould get in trouble with the boss, so he would just give it in a small container! We pay $21.49 for 12 wings and on top of itwe have to pay for sufficient amount of sauce so that we can eat peacefully? They'd rather have the customer eat it unhappilythan pour sufficient amount of sauce? It's just ridiculous! Read more

We are here visiting Orlando and decided to do delivery from Pizza Hut to make things easier. Unfortunately, this location is... clueless. We ordered online at 9pm for delivery, with a drop off time at 950pm. At 10pm we wait on hold for 10mins to finallyget someone. We are told the driver has just left and would be arriving in 10 -15 mins. At 1025pm we called about our order andare told no one by our name has an order there, that we called the wrong spot, and there was no way we called their location. Wewere rudely told to check ourselves, and that we obviously have the wrong store. This is despite our confirmation email tellingus otherwise. At 1030pm we call again and are told our order was for carryout, they have no address for us, and that there wasno way our order was for delivery. Not only do we tell this person about the previous call, they tell us what were saying isn'ttrue or possible because they are the only ones there. If we want to do delivery it will be another hour, or we can just comepick it up because we ordered carryout. My husband had to go pick up a delivery order which is confirmed on my account becausewe also paid online. Yes, we were charged for a delivery fee, that for some reason a rude employee couldn't be bothered by norattempt to fix the problem. Not only was this process frustrating, but absolutely annoying. Say yourself the trouble, and gosomewhere else. For this location's reference I write this at 10:45pm on July 2nd. 15mins after a lengthy back and forth withan employee who for some reason is having a bad day, has a backwards memory, or can't be bothered. Update!! All this for thissorry excuse of an order. What is this mess!? Read more

Be aware of delivery cars, driving wrong way and might hit you. When this matter was told to the manager, she was rude. Claiming... the alley is her parking. The employee even came out to my car and verbally assaulted me, Read more