Reviews for Firebirds Wood Fired Grill in Winston-Salem, NC

Firebirds is a nice, cozy, and consistently good restaurant chain with locations seemingly everywhere. This location in Winston... Salem is no different. The food is always good with many options for picky eaters. Everything from burgers and steaks to hotsoups and sandwiches are offered here with quality. The atmosphere is one of my favorites for a chain establishment and has avery comfortable vibe. A few suggestions to try here are the Black Bean Soup, The Jalapeno Deviled Eggs, and the Grilled FishTacos. The prices aren't super cheap but your getting what you pay for here. Read more

Very good establishment. Customer service was very good and the prices are good as well. Food came out excellent. Ribs are very... tasty along with the loaded baked potatoe. Atmosphere is good . Great vibes. Was told it does get crowded weekend nights soreservations is prolly necessary. Drinks were good. Overall I’d say this place is above average. They offer a lot of foodchoices and a wide range of items on the menu . I’d definitely come back to try other items. Read more

Nice brick development. First time going@2:00 pm. Women's bathroom was empty of tissue in all stalls. No one obviously did... bathroom duties from the night before. Bathroom smelled like it was not cleaned. Too early in the day for tissue to be out andunclean. The operations were ridiculous. We were never asked if we wanted any condiments. We ordered steak, burgers, fries-which require condiments for many people. The table near us had to ask for steak sauce. This made the server work harder. Andwhen he brought them out, they were in plastic cups. This was not upscale presentation. The server brought us water. Severalglasses were dirty with stuff floating in the water. We had to ask for straws and new water. Waiter was running around becauseour table and the other kept needing items that he failed to bring, or the standard operations do not implement easy service.Sweating like crazy! He was over worked. The food was OK. My older niece ordered the deviled egg appetizer, and they left 4 ofthem untouched because they were disgusting. I have had much better food and service at prices worth paying. They charge agratuity to your bill. This guy made at least 50$ from our table, he only deserved about $20 for his service. I am very UNHAPPYwith the experience. I feel like we were robbed with literally taking 20% of the bill as tip for horrible service. It is unfairand dishonest. I should tip what I feel is fair trade. We need to be reimbursed. I kept mentioning it to the server. I also toldthe hostess about the restrooms when I saw the issues. No one ever came to speak to me about what I complained about. This placewants to be a 5 STAR restaurant, they need to have more management involvement and correct problems that are presented.Management needs to check on tables to see if people are having a great experience. This is what sets an upscale restaurantapart from mediocre. This place lacks many upscale aspects. If they lack in these areas, they should not charge as Read more

The atmosphere was on point for a steak restaurant. The customer service was very good. I don't eat steak much anymore but I did... eat ribeye that day and it was the best one I think I've ever had! There was plenty of seating and no waiting but that doesn'tmean they weren't busy they were very busy it's just a nice sized place. I like that you can have a conversation with someoneand you can't hear the people next to you because it's generously proportioned distance and not write up on people. Therestaurant was nice and tidy! Read more

Very nice place the food was amazing we got the Filay Minog and the big daddy chocolate cake! And a couple drinks very good.... Went on a Thursday night reserved a table online. Waiters we're all super sweet. Read more

Firebirds delivers a wonderful dining experience. I gave them a try on a holiday weekend. Our reservation was honored right on... time and our group of six was seated. The booth was a little snug but comfortable. Our waitress was excellent and didnt miss abeat. All of meals were just as ordered. Steaks were delicious, tender, and juicy. Pasta dishes were sauced perfectly and tasty. I'd definitely recommend giving Firebirds a try. Read more

I honestly think this place is overrated. I give it a 6.5/10. The atmosphere was nice and chill. So we ordered Lobster Spinach... dip 8/10, Shrimp with Cajun Butter 5/10. The Shrimp was over cooked. A blind man could see that. I never chewed shrimp for solong. Lol but the flavor was decent! Mashed potatoes were light and buttery 9/10. My Sirloin Steak was ordered medium well. Itwas okay and more like well done. Not the worst steak I’ve ever had but certainly not to best. 6/10. The Philly egg rolls wereabsolutely delicious! 9.5/10!!! Read more

Food was okay. Steak was a little dry. The mashed potatoes were my favorite though. Really good selection of drinks and... different cocktails. But our server just seemed off. Looked at me like I had 4 heads when I asked kindly for some more water.Seemed more interested in other tables with larger parties. Had high hopes from looking on the outside and left with a just mehexperience. I would like to go back and hopefully get a better experience especially when you’re paying 100 bucks for a meal. Read more