Reviews for Baskin-Robbins in Winston-Salem, NC
Ordered a iced coffee cream and sugar and 10 munchkins. Got a very bitter coffee with nothing in it. The fact that they cant... even make the most simple coffee in the menu is sad. I didnt complain just asked for creamer packets but not even that made itbetter it was disgusting im never going back i even asked the lady its just very bitter and all she said was.. ?yeah..?on top ofthat they obviously dont even know how to count because i got 9 instead of 10 munchkins. Read more
I?ve gone to this baskin Robbins/Dunkin twice in maybe 3-4 months. The first time I ordered a cappuccino blast & they said they... were out. Ok, got it, headed to Coldstone. Second experience this weekend, same exact experience. After waiting in a drive thrufor 20 min they claim they ?just ran out?. Sure. Again, on to Coldstone. Also are they open or not open? Just seems bizarrethere- like children are trying to run the store but don?t have an adult to tell them what to do. They just need to close. Read more
Lady at the drive through was rude and basically denied any flavor we'd asked to the point of irritating us and us driving away.... How does an ice cream shop not have any ice cream? Read more
Ask for a mint chocolate chip ice cream milkshake. They brought me out a cup of milk with chocolate chips in it twice. I finally... just drove away Read more
Got this Steelers ice cream cake for my husband?s Birthday two weeks ago and omg it is delicious Oreo ice cream with white cake... and cool creamy butter cream frosting on the outside!! So bomb the service was Aight! But I?m rating this Cake all fives it?s sogood!! Only cost me $43.00 after taxes. Also you have to Order 24-48hrs ahead Read more
Despite the apparent lack of customer service and care the staff can tend to display, they do have so many flavors of ???? ice... cream, ???? milkshakes, and ice cream ???? cakes that you can't find anywhere else. Use the drive through to stay away from theless than clean inside. They also have ? handicap accessible parking, entrances, and restrooms. Read more
The shake on the right is what I ordered, but the one on the left is what I got. This was as it turns out prepared by the... 'shift leader'. I asked her how she made it and she said 'the correct way', this in spite of the fact that over her shoulderwas a picture of the product as it was supposed to be. She had refused to give me a receipt too. At first I was going to letthe appearance go but the taste was that of Oreo's. It seems she was trying to pass one of her other mistakes off on me. Thefact she would not even admit that the appearance was wrong was the give away. They've always been rude in there as anothermentioned they usually ignore a customer who first walks in, but the products been good once you got it, but this is the lasttime I'll go into any Baskins Robbins, or Dunkin' Donuts , which shares the location, for that matter the corporate office noranyone else there cares about the piss poor all round service. It's no wonder these locations are usually empty on a hot summerday, when they used to be packed. They've made me go away too. Read more
Very rude!! Kicked us out and closed 45 minutes before they were supposed to close! I will never take my family back there... again, and I will tell everyone else go somewhere else!!! Read more