Reviews for Wasabi Sabi in Winnipeg, MB
Significant quality control issues with last 3 take out orders. Lots of new staff who are left to cope with inadequate... experience. Girl on the phone told me ?she didn?t know what to do? when I called to report missing items despite clarifyingtwice when making the telephone order and still ended up with incorrect items in our order. Wrong sauces with various dishes too? just a hot mess. She put me on hold only to return to inform me that the manager was unable to come to phone?! Okay? forthe prices they charge that's brutal customer service. I am tired of paying premium prices for inconsistent and inaccurateservice. Hard pass until they get their act together? too many times. Read more
My wife placed a takeout order a couple days ago. Having eaten at the restaurant in the past when we've been in Winnipeg she... was extremely excited. She paid $165 for our entire order and went to pick it up. Unfortunately we had three significant errors: - we ordered assorted tempura and received a quite small "wasabi tempura roll". - she ordered 60 dollars of sushimi andinstead received nigiri - obviously a significantly smaller portion of fish, replaced with rice we didn't want. - we NEVERRECEIVED our Mahalo roll. My wife, quite upset called the restaurant immediately. The first person listened to her story, thensaid she needed her manager. So my wife is put on hold. The next person comes to the phone, listens to the story and says theyneed the manager (confusing! Since she thought this was the manager). The final person comes to the phone after a prolongedhold, and somewhat sheepishly asks what the problem is, as if he didn't hear it from his employee (phone on speaker at thispoint). The manager then says my wife will receive a 70 dollar credit to the restaurant. She indicates we are from our of townand would prefer a partial refund for the various errors. The manager AGREES, but states some other manager has to authorize orcomplete this tomorrow. Well - YOU GUESSED IT. No one has bothered to call us back in the next 32 hours. I'm doubtful theyever will. My wife is so frustrated and disappointed she doesn't want to call and spend another 30 mins on hold telling the same story over and over and over. REALLY disappointing stuff. The items we did receive were tasty, but literally 40-50% ofour entire 165 dollar order was wrong. The customer service was just awful and not following up after agreeing a mistake wasmade and a refund / credit is due is just brutal. Absolutely brutal. Read more
Great service, nice atmosphere and food was delicious. The food was so well balanced and inventive, best sushi pizza I've ever... had (the rice was so light). Red delight is a fun earthy vegetarian roll. Will definitely be back! Read more
You?re not just looking for sushi.. you?re looking for phenomenal sushi right? Then look no further. Wasabi Sabi is as great as... it gets. When it comes to fresh sashimi, amazing service, and overall pleasant dining atmosphere, you need to check it out! Read more
If you're looking for authentic sushi, this is not a spot, this a fusion place. Place is definitely way over priced and under... served. Will admit though, their veggie tortilla was pretty bomb! The interior of this restaurant looks like a lounge, a lotof parking available, clean and really friendly staff Read more
Service was not great, friendly but slow, the rolls were not the best I have had in the city as they seemed greasy. Oh yeah, and... it was very expensive. I don't mind paying for great food but this was not up to par. Read more
We came in with out a reservation. We had to wait even tho the restaurant was nearly empty. (During the no covid, no mask, no... sitting restrictions month). The place was freezing cold. Service was a bit slow and the server wasn?t friendly. The food wasreally good, we were able to see the chef and cooks are pros and enjoyed our appetizers and sushi rolls very much. Read more
Definitely a fine dining sushi experience with a divulgence of flavours.