Reviews for Marble Slab Creamery in Winnipeg, MB
Very nice owners. You don't pay for extra toppings like so many other places and the prices are very responsible for the quality... of ice cream. Read more
Alwaye love coming to this location. Staff are friendly and kind. Would definitely recommend.
I wish I could give them a zero. We went last night and the service was pathetic. The girl kept cleaning the store instead of... taking our order. She couldn't understand a thing and ended up giving us half-melted ice cream. Moreover, she denied making abanana split saying that they were about to close but it was just 11:25ish and the store closes at 12 am. Not going back :( Read more
my 2 friends and i came on july 7, 2022 at around 8pm and left by 8:09pm and there were 2 workers there (we werent able to look... at their name tags) but we were the only 3 people in the shop and we were looking at the menu, deciding what to order since wehavent been in a while. one of the workers kept staring at us but we ignored it then i began my order and the same worker didnot even ask if i wanted any toppings and proceeded to walk to the cash register. when i verbalized that i wanted toppings theworker asked what i wanted, they couldnt hear me loud enough and began pounding their fist on the glass that was covering theice cream. when my other friend finished ordering the same worker rudely placed the ice cream cup on the other glass portionnear the cash register to "hand it" to my friend. she basically dropped it down without a care. we were so excited to come herefor the ice cream especially since it had been a while but that one rude worker ruined the experience for us. it does not make awelcoming or friendly environment for customers. as we left the two workers just began chatting as if one of them didnt justtreat us so poorly. please speak to this worker of yours because its not fair to anyone to have their fun ruined. Read more
Not happy with your establishment. We were using a birthday cone and 2 for $13 cones. We had to wait 25 minutes in line to place... the order. Then as the employee is working on the order she keeps stopping to work on orders ahead of us and behind us anddelivery orders while the other employee is cleaning. We finally get to the till and by then the order is half melted. Theemployee had entered the codes for the items but then tells me 10 mins later they do not work but we can come back and use themat a later date. We said you have already made the order we just want to settle up the total. She was not satisfied with thecompany paper coupons, app coupons, birthday email or code or the screenshots and website. She says to you will have to pay $35plus taxes for everything which is nowhere near what the total would be. We said no way since we saw on the till and creditmachine you had the total as $15.69. She asked why we didn't want my order and we explained all of the above. We don't think wewill visit again as we don't live close to you and it is almost an hour drive to your ice cream shop but we were passing by onour way home. We have not had a bad experience until last weekend. We have only been here once before but the first time we hadno issues as there was a nice male manager on that time. Plus she gave back the coupons but then took them away so we don'thave them to bring in again to show. Read more
Marble is thee spot for ice cream. Great selection of fan favorites. What makes Marble Slab amazing is the handmade real cream... ice cream. My go-to is Raspberry cheesecake or the Strawberry Shortcake with cheesecake ice cream instead of the sweet cream. Read more
Great place to order cakes for kids birthday parties. Just noticed the polo popcorn. Great daily ice cream specials
I would rate it lower if I could. I was there yesterday it was the most unpleasant experience I?ve ever had. It said it was open... until 12 am on the website so I showed up at the 11:28 they informed me I only had 2 minutes to make my order and I apologizedbut they gave me a dirty looks and basically yelled at me. I ordered two cones and they only gave me one. I honestly haven?tbeen So uncomfortable, they were so rude I will never come back. The boy was skinny and with pimples the girl was short and hadcontacts. I never make reviews but feel the need to tell people to never come to this place I don?t think these two people havebasic manners. Hire people who will appreciate their jobs because they Will drive people away from your business!!! Read more