Reviews for Aaltos in Winnipeg, MB

The service was terrible ,was told I could bring in cake ,then told no upon arrival .My mom was very disappointed as we were... celebrating her birthday .The manager was very rude and unreasonable about our situation.We have brought many cakes in the pastand never had a concern.The worst is when I called and was told yes it is all good and upon arrival it is not.The food was coldand the manager even colder.The server was good ,but it was too late by then to make it a good experience. The issue wastransfer of nut allergies, but you have nuts on the pastry anyway . This was and will be the last time we come to this location.The Manager was very unreason .She walked around our table and had a very sour look ever time .We will want a response from aGeneral manager or higher. The manager and head chef came out with the concent form,and explaned it in detail .I signed and wewere allowed to bring in cake after all.The server was fantastic and very calming THROUGHOUT the brunch.My father and mother Inlaw enjoyed it .That's all that matters in the end.There should be better communication between the managers.The floor managerwas professional when I paid the bill. We have had many events including my wedding at this location and will confirmregulations before our next visit. Read more

It was a wonderful alternative to a Thanksgiving meal at home. The room was spacious, service was attentive, and the food was... delicious. I couldn't have asked for a better time with my family. Read more

We went to Aaltos As we had tickets to The Price is Right Live. The only option was the buffet. The salad bar had very few... choices. The hot buffet was terrible. The green beans were woody, the pork was very dry. My husband had Périgord and shrimpwhich he said was ok. The final bill with tip was $75! We would have been better to leave Club Regent and find a McDonalds Read more

So disappointing. Went here as we were staying at the hotel, for the buffet breakfast. Hot buffet food was ok (except the bacon... was practically cremated and inedible), but there was virtually no cold breakfast food available. My daughter wouldn't touch athing saying everything was "gross". Croissants were several days old and like rocks. Fruit salad had obviously ran out and wasnot replaced. No cereal or yoghurts to be found. Worse, despite it being a buffet the drinks were not included and we found outafterwards that we were charged separately for the stalest coffee this side of a 7/11. Whole bill came to over $100 which isextortionate for the absymal quantity and quality. Not impressed. Read more

Not impressed, I suggest you remove off of Google maps your inaccurate information! There is NO curbside pickup or contactless... delivery as stated and getting info from employees is like going on a wild goose chase. Nobody seems to know anything!!! Notimpressed with this service to say the least. Thanks for wasting my time Altos Regent Ave Read more

went on june 4th for the buffet. food was really good for a buffet (we hadn't been for quite some time) . suggestion, could... increase selection of salad bar. hats off to the servers on hot foods and waitresses on tables, times are tough right now forstaffing and they did a really good job with only 3 people taking the orders & waiting on tables. they were run off their feetespecially when the crowd came in around 6. hosts also did a really good job too chipping in when needed!!! the hot food serverespecially the one carving was really nice and friendly. keep up the good work under these conditions. our waitress wasexceptionally nice. Read more

Loved the beef roast carving as part of the full Buffet on Saturday evening. Gravy was very good. They also had Turkey,... stuffing, mashed potatoes, perogies and all the fixings - including horseradish for the beef and cranberries for the turkey. Fresher buns would have been the only thing I would have changed in this buffet. Full dessert bar and salad bar as well, alongwith a couple soups. Really liked the pickled beets in the salad bar. Extremely reasonable price for this buffet with acomplimentary drink. Lots of parking - the hotel is connected to the casino, but far enough away that you don't hear thebackground noise. We enjoyed our meal immensely here and will go again. Read more

Dinner is awesome. The honey BBQ chicken and the double burger are amazing and the double wing Wednesdays are worth the stay... (five alarm and raspberry chipotle are my recommendation). Great staff and when you get full, just stay at the hotel attached. Read more