Reviews for A&W Canada in Winnipeg, MB
First worker put my order in wrong. I ordered three combos but was only given two. When I asked for her to explain, she got her... manager who condescendingly told me they gave me two when I ordered three. It was a misunderstanding but the manager had such abad attitude and handled it horribly. Will not go again. Horrible service Read more
I rarely post reviews, but the service here was awful. 2 girls were hugging each other from behind and giggling at the register... while I was waiting to give them my order. We were expecting the whistle dogs as they were posted outside the building and wehad even phoned and were told they would have it. Lo and behold they didn?t. Another girl was sitting on the kitchen windowwhere the food comes out and was doing nothing on her phone but hug her friends while clients were waiting. Read more
Came for the whistle dog! Presentation was a bit messy, but great taste and experience!
Probably my favorite A&W, lots of memories coming here with my grandma when I was a kid. The service is always good and the food... is better than other A&W's let me through the drive through on my bike when there was no one in line once which saved me a fewminutes so I was grateful. 4 stars because A&W took away the grandma burger 9 years ago and it was such a good burger. Read more
Worst customer service ever!!!! First they hand me out the wrong order and ask me to drive back to proof it and then take a... very long time on providing a refund. I drove back by 10:12 got the refund by 10:33. 20 mins for a refund at a fast pacedrestaurant By the way if you ask for the manager?s name on whom you are speaking to on the phone, they say you are speaking toVIP and when you mention to them that it was unprofessional of you, they say May be I am the VIP. Really?? Never ever had thatexperience at any of the A&W. It was such a waste of time and no respect or apology was provided for my experience in the store. Read more
After checking the store hours, my partner and I decided we wanted a chicken sandwich from the nearby Popeyes and then onion... rings and root beer from this A&W location. We approached the store at 21:45 and discovered the door was locked. The staff whowas standing at the counter doing nothing motioned across their throat to signify they were closed while another staff motionedtowards the drive-thru window. The posted at hours at the locked door state this location is open until 23:00 and drive-thruuntil 00:00. Very disappointed. Read more
Replaced bacon strips with an hash brown on the morning classic bacon and eggs item but the same price. Got two vouchers and... requested one more, they kept the same price as the voucher. Love the care and quality of the service and foods. Read more
I gave them a 5 star before, but I would give negative now if I can. Their customer service became so terrible after hiring new... employees. They have heavy accent, that's fine, but when I asked them a few more times because I couldn't understand, they lostpatience, gave me an angry look. What hell! And if you look at the recent high ratings, all from their same ethnic group. Read more