Reviews for McDonald's in Windsor, ON
I have been to this mcdonalds many times. So so many times I have left with missing items poorly made food missing sauces straws... etc. The breakfast staff is much more efficient as they are all older and seem to be more experienced. The night staff arealways goofing around behind the counter and so many new or very young employees. I always check my bag now while I'm at thewindow because of the many mistakes. I get it's fast food but it's not exactly that cheap anymore so any money spent on servicesshould be at very least prepared correctly and properly. Food quality well it's mcdonalds it's not fine dining but normallyconsistent enough. Read more
The restaurant s not clean. I had to wait 5 minutes to give them my order. No ice in the ice machine. Had to ask for a straw and... napkins. Will not be going back to this restaurant Read more
Food was definitely sitting out for a while. Got a chicken sandwich. Was very dry and hard. I also heard the manager telling the... kitchen employee to "clear that beep, you'll be fine" and I've worked at mcds when i was younger. The "beep" he was talkingabout was a timer for when the food should be thrown out and they didn't do that. I brought up the fact that my burger was oldand he said "okay thank you for letting us know" and nothing was even offered. Read more
Very poor experience.. Come here often and never get great service. Tonight after I ordered, I added a order at the window and I... understand that this can be inconvenient, but I truly do not need crew members being passive aggressive, and giving a very rudetone. I believe her name was Maddie. I wanted 2 McFlurrys and she never added them to the order, once she did she only gave meone? I asked for a side of Habanero and got mac sauce. The mcflrully had no oreo? the fries were so under filled? and the girlat the window had very poor customer service. Not only was the experience poor, but they truly could of just put the extraeffort to make our order correct and done well. Read more
On the first day I went I ordered on the keiosk and went to pay to the counter. I was told that my order did not go through and... that I handed in a fraudulent receipt (the machine printed the receipt and I had 3 people who watched me order). Then I had tocompletely re-order and waited 30 minutes for my order. Today (two days after) I mobile ordered 4 drinks and selected curbsidepickup, after 20 minutes I had to go inside and ask for my order. They then made it there but that took them another 5 minutes.This McDonald?s is completely disorganized and I will not be going here again. Read more
I went through the drive through today (September 24th between 11:30 and 12:15) and kindly asked if they had any apple pies. The... woman at the speaker quickly spoke over me and said no they did not have any. It seemed as though she did not check but waspossibly just busy at the moment. When I got to the window it was not the same person that took my order so I very kindly askedagain if they had any apple pies. He went to check and before he came back I could clearly see and hear the woman who took myorder (by her voice) laughing and calling me derogatory names to her coworkers and throwing her hands in the air because I hadasked again (she thought I was stupid I presume). When I got the food I had ordered she gave me a very dirty look and continuedto laugh at me and shake her head while making eye contact with me. I understand that we are all busy and Having worked incustomer service for over 10 years.. the general public can be difficult to deal with. HOWEVER ? I see in no way how thisconcerned her after she was done taking my order and what exactly she gained from putting someone down. I am hopeful this willbe addressed as I know the manager can go back and look at who was working during this time. I think everyone should simply bekind as we don?t know what others are going through. I am extremely offended and will no longer be going to this location on amidnight shift. Im absolutely disgusted that I was treated so terribly when I simply just was having a late night craving. Read more
According to their hours the dinning room is open until 10pm. I went in at 9:45 and had to argue with them to let me in. Once I... was finally let in, the manager Jessica D was telling her employees repeatedly that they were closed. I asked why the sign saidthey were open until 10pm and all I was told was that the manager had received ?special permission to close early?. I am notimpressed. Very disappointing Read more
Drive-through employee immediately demanded I went to the waiting spot for 1 chicken burger. They were not polite or courteous.... I understand that there is a timer for waiting and company policies but manners go along way specially when I greet you with asmile. Read more