Reviews for KFC in Windsor, ON
I've been to this kfc 6x now (3x drive thru and 3x inside) I have waited exceptional amounts of time for nearly every visit. I... even did an online order recently that was set for picking at 4:29pm . I got to the store at 4:25pm and it took 6 min for evenone employee to acknowledge the people waiting or those in line ready to order. I finally got my order at 4:41pm. Albeit thefood tasted very good, the service and timeliness needs a lot of work Read more
Been here a few times.. can be a long wait. Food is good. Last time we ordered and had it dropped off. They didn't give an item;... or gave us something completely different. When we phoned, they hung up on my husband. I grabbed the items and drove there. Theyinformed me that they were out of macaroni salad and some sauces. So instead of telling us, or refunding the items, they justdidn't give the sauces we paid for; and filled a container with coleslaw and gave 2 of those instead. I hate their coleslaw.There has to be some way to communicate this to a customer instead of just not giving items, or randomly selecting what theyshould get. Doesn't make sense at all. Read more
Waited for 15 minutes just to have order taken, than waited another 40 mins for the food. Felt bad for the staff as they were... short staffed and it was very busy that day. I put no blame on them at all. I think the process needs some changes to improvecustomer service and make it easier on the staff to fulfill the orders in a more timely manner. Read more
Pros Service was quick Order was properly prepared Friendly service. Clean Cons. Why did KFC change the gravy? It's like... runny water now. Gross.. I put up with the coleslaw change, god I miss the green, but this. I don't know. Chicken was good. It's a KFC. Read more
Only one cashier on at dinner time. Not sure if she was new employee or not but very slow and seemed to have a hard time... understanding customer needs. She was very pleasant though. First time my order was completely correct. They seemed moreconcerned with drive through orders than with instore customers. Read more
First time at the newly built KFC. Very clean and well organized. Lots of efficient and friendly staff. Food was hot and fresh... and great value. They offer drive-thru, pickup and dine-in. Will definitely be back. Read more
Don’t you just LOVE a new store?? It’s so nice and CLEAN (lol) and the LED lights truly make the store pop! KFC has some... great deals with their app as well, definitely worth the download. Customer service was also great. I’m a “drop it freshplease” type of person - so my food was hot and delicious. Read more
Tuesday 7:30pm, wanna get 2 orders of Tuesday special with all legs, but the lady said they only have one leg left. Maybe the... Tuesday special doesn't make too much money. They don't even bother ask me to wait and make some more chicken for sales. But itwas 7:30pm only. Got nothing to say. But just to let you know that the chicken sit in the fridge or the freezer don't worth adime. It is the sold chicken which pay the employee. Read more