Reviews for Dairy Queen Grill & Chill in Windsor, ON

Very bad experience with DQ tonight October 29th 2022 as my man and I went to DQ drive-thru and ordered 2 blizzards and a ice... water and when the lady at drive -thru gave us napkins and a straw first before our blizzards and ice water in a tray a bug flewin my eye from the DQ restaurant window and got a spoon with a black mark on it and the bug is still stuck in my eye and I askedthem to use the washroom to get it out and they said no . Pretty sad Read more

If this could be a no star review it would be. The general manager has no desire to speak to customers and couldn't care less... about issues. Called, was promised a call back, then stopped in talked to a fantastic lady, stated the GM would be in that dayand would call back, NOTHING. Would not talk to me about the below situation and this was back on September 17, 2022. Had asmall pumpkin pie blizzard when it first came out this year, top had a some mixing but the rest of the blizzard was pure white.So when the BOGO $2 special came out we decided to go again but pay for extra toppings since it was a BOGO and the second onewas supposed to be $2 as long as it was equal or lesser value, NO OTHER EXCEPTIONS stated on the coupon. Ordered 2 mediumpumpkin pie blizzards, asked for extra toppings, and one with additional pecans. Got to the drive thru and was $18.57. Theycharged me $4.78 for extra toppings on the one blizzard which normally costs $6.69 and the BOGO was $2 plus another $3. It'sone thing for a request of extra toppings to increase the cost of a product by almost 50% ($3 on a $6.69 product) but to alsocharge it on the bogo when it was actually cheaper than the first product is worthless. Will not ever go back to Dairy Queen.It was an expensive treat we enjoyed occasionally but when you have management not even willing to call a customer for somethinglike this then they don't want my business. Read more

I went to my local Dairy Queen because I heard about fantastic things the owners were doing with our local baseball community. I... enjoyed the food and the ice cream a lot. The staff was friendly and the store was spotless. I will definitely be coming backfor more delicious food at this location. Read more

My little cousins and I were craving blizzards so I took them for a treat, looked at the state of the blizzard machine, we ended... up getting vanilla ice cream. It was absolutely disgusting, chunks of various blizzard flavours all over the machine, floor, andwalls. So gross. Read more

All DQ have same menu, for this particular one we visit when we go to johny shotz in lakeshore. Always much crowded in late... evenings on weekends, sometimes service is too slow and staff is like done with their duty ???? Read more

Won?t be coming here anymore. They overcharge for a 6 pack of dilly bars by $6!! Other dairy queens charge 11.29 for a box and... they think they can get away with charging 16.99 + tax because apparently ?all dairy queens are different?? yet it?s the sameproduct. Not to mention the place is extremely dirty, didn?t flip the blizzards we ordered and when I said something the girllaughed and shrugged it off, and didn?t put extra toppings in the blizzards despite charging for extra. Rip off Read more

Pros. Quick professional service. Meal was good. First time having a burger from DQ and not bad at all. Tasted... amazing. Icecream was delicious. Pros Fries were ice cold. The eating area was very dark. Overall it was a good experience,definitely will go back. Read more

First I bought this pizza ice cream My family?s love ?? it . It?s delicious & creamy Staff are friendly and... accommodating. Serving with a smile . Read more