Reviews for McDonald's in Winchester, VA
Drive thru moved quickly on a Friday night when extremely busy. Order was correct and the food Fresh and hot.
The customer service is lacking. But it is everywhere. Kinda made to feel like we customers are a bother to them. No thank you.... No smile. When I asked if ketchup had been put in the bag the person at window just looked at me walked away was gone for like5 minutes & came back shoved the bag at me still saying nothing. Rude. Read more
I frequent this mcdonald's several times a week. 1040pm on a friday, cash only and "friers shutdown ".this mcdonald's on a... daily basis has EXTREMELY long waits, poor staffing. There are a couple of older ladies who have manners that work in theafternoon and make it worth the wait, but the really tall manager lady with long dark hair has a very grumpy demeanor andbasically doesn't care about your service. Wish i could give a 1/2 star. Read more
Stopped for a quick lunch during a 10 hour drive home...line in drive thru moved pretty quick, ordered a #4 med fries and drink.... The burger looked like it JUST CAME OFF THE GRILL, fries were fresh and crispy! The drive thru employee was very friendly. I'mglad I stopped! Read more
Best McDonalds experience in my entire life! We went today Saturday, 10 minutes before closing and thought everyone would be... cranky because I understand everyone is ready to go home, but I was wrong! every single person that took care of us: the guythat took the order, the cashier girl, and the girl that gave us our food were sooo nice, and sweet!! Read more
Did I just give McDonald's a 5 star rating........yes, yes I did. This location has some of the nicest staff who bust their butt... to get their job done. We have an occasional order wrong but they are quick to fix things and still remain friendly and glad toserve you. Read more
Food is cold and slapped together. When I called to let them know I asked for fresh hot fries and they were cold there was no... customer service. They just said to drive back. Read more
Waited in the drive thru for 30 minutes with minimal amount of cars in front of us. No apologies or acknowledgement of the wait... time. Read more