Reviews for Dunkin' in Winchester, VA
Forgot part of my order and when I immediately came back to get it they threw it on the counter and said HERE YA GO. I thanked... them anyway but no one said you're welcome or sorry about that. Hannahs little 'tude needs some work. Read more
Great speed ? the food was hot and fresh .!!
It was ok. The lady working there is the whole store pretty much. She does everything. She's why I'm giving 5 ? and not the... food. Hell my Boston "cream" donut was a chocolate glazed regular donut with no hole cuz there was no cream. I had 3 choices topick from at 2:00 on a Friday afternoon. Really? Coffee was great. So were the donuts that were available. Maybe I can try againtomorrow and see if I can try 3 more. ???? Read more
I?ve been to better Dunkin?s. I pulled up to the drive thru, waited about 5 or so minutes before saying ?hello?? into the... speaker because no one had said anything when I pulled up. No one was in front of me either. My order was super easy, just acaramel iced latte and a blueberry muffin. After being told to pull forward, I waited about another 5 minutes again for someoneto take my money, then another 5 minutes for them to hand me the wrong order. I got handed a sweet tea and a donut. I politelytold them that this wasn?t my order and got an attitude immediately. Not sure where the order came from, since there was no onein line but me, but it was definitely not mine. I couldn?t tell you how long I sat there before I got the right order handed tome. long enough for 3 more people to pull in behind me. Read more
What happened to above and beyond customer service? I go to this location on a regular and I swear its a daunting task just to... ask for sugar. We are all human but its not fair to be impatient and unfriendly because you have troubles, everyone hastroubles. Be grateful you have a job making $15hr or more. People get complacent because there's no management or poormanagement. Read more
Forgot my wallet with my husband and i had two gift card but still had a remaining balance cashier told me it was okay and i... didn't have to pay. I went and grabbed my wallet and came back and paid but it was such an amazing experience and it shows thatthere is still kind people in the world. Read more
Love Dunkin- however MASKS seem optional when it's not an option. Don't frequent as much because of this. Tiny area shared with... shell gas station. Nice people who work there- they get it Read more
Dunkin!!!! Your girl Annie understood the assignment! Well done, well done indeed ma'am. Ok, so let's start out by saying this,... I rarely go to coffee places and order coffee. I'm that $.88 cup of black gas station coffee kinda girl. That being said let'stalk about my morning. It has been rough! My keurig machine was pitching a fit so I headed out without coffee. I planned ongrabbing a cup from the 7-11 but their parking lot was chaos and their pumps were shut down so I ended up pulling into theHandi-Mart to run in and grab a cold brew Monster and a Protein shake to use as the creamer. They had the Cold Brew but no lowcarb/low sugar protein shakes. I was feeling a bit defeated but I grabbed the cold brew and figured I would hit another gasstation for the shake when my girlfriend who I was on the phone with said "Order from the Dunkin drive thru. They might havesomething.". I pulled up and was immediately met with a super friendly voice who understood that I was after heavy cream, a lilbit of flavor and a large cup of ice to mix my already purchased cold brew in. Annie was on it! She hooked me up with a largecup of ice, heavy cream, the flavors I asked for and enough space left in the cup to fit my cold brew PERFECTLY! Is it too muchto say that this woman is now officially my hero? Annie, darlin, you are a gem. Thank you for making this grouchy old galsmorning shine a good bit brighter! Fyi......I called in to catch Annie's name and the Manager I spoke with was just as kind anda pleasure to talk to as well. Read more