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Reviews for Dunkin' in Wilmington, NC

mary ticas 1 year ago
1

I was the only customer in store and no one in drive through. I was directed to do the kiosk since I was paying with a card.... Made my dozen donut selection and 2 coffee selection. 2 coffees were made. The pepperment mocha had all foam. No coffee.Americano was blah. After 1 minute I had to say excuse me!! I also have donuts. The kiosks donuts are wrong compared to whatsactually on the shelf. ALL 5 WORKERS WERE STANDING AROUND! COMPLETELY IGNORED ME! The cashier asked me what my order was becausethere was old tickets covering the counter. My husband had to come in the store to ask me what was taking soo long! I work foodservice.. No way to treat a customer! I knew I should have driven across town to Krispy Kremes Read more

Haley Dunlow 1 year ago
1

This is quite literally the worst Dunkin I?ve ever been to in my entire life. If you get avocado toast do not expect for it to... be toasted. Expect a plain, soft slab of bread from the bag w/ avocado slapped on top. Read more

Krysten Lee 2 years ago
5

I literally come to this Dunkin several times a week and they always make my ridiculous order right! I am not the easiest... regular customer but they always accommodate me and make me feel special when I come in to get my order. Absolutely love thislocation. Read more

Gabrielle Inman 2 years ago
1

I got a Large Hot Caramel Craze Latte this morning. Half way down Market Street I realized the cup is literally half full. And... completely cold. Call them twice because I already made it to work and no answer.... Read more

Eric D Frazier 2 years ago
1

5 drinks, none of them had the appropriate flavors for the names of the drinks. No sugar in any of the drinks. The doors where... also locked and we had to go back through the drive through to have them remade. Read more

Rosemarie Simon 2 years ago
4

Love their sweet tea it's better than other places I've tried. I also like their bagels, just a little to much cream cheese so... make sure you ask for light if you don't want half the block on one bagel. Read more

Emma Herrin 2 years ago
1

If I could give this location zero stars, I would. After praying they would get their s*** together for the last year, I?ve... started going 10+ mins out of my way to visit the Dunkin across town. Do you know how TERRIBLE this location must be to make alazy person like me go out of my way for their semi-decent coffee?!?! I agree with all previous bad reviews- long wait timeswhen there?s no one in line, constantly getting orders wrong and then they make you feel stupid for correcting them, etc. Theirmanager, Jarmaine, is rude, inconsiderate, and clearly does not care about his duty to run the store. I?ve witnessed himpublicly humiliating new staff members for small mistakes on their first day of work. MULTIPLE TIMES. They recently sent inhigher up management to try to ?fix? this locations issues and things were better for a month or so. The moment they left, itwent back to exactly how it was before, if not worse. Do yourself a favor and NEVER give this location your business until theyfind a manager who cares about his job/customers. Read more

Kelly Donathan 2 years ago
5

Excellent Plain Jane potato, although there?s certainly nothing plain about it. It?s gigantic, very tasty & at a great price,... for sure! Read more