Reviews for Burger King in Wilmington, NC
Skeleton crew. Only 2 Employees in building at 12 noon on black friday. Took 20 mins to order at drive thru with only 1 car... ahead of us. Fish sandwich was stale and dried out. Read more
I go to this Burger King for the atmosphere. This facility requires a unique combination of infinite patience and low... expectations from the customer. To be fair, I have only had to call the police one time for an aggressive guy standing aroundand hassling people in the drive thru line. I only had to complain to management one time because the cashier said that theydid not offer a special when they had huge signs in the window advertising it, a classic bait and switch tactic. Of coursemanagement took the side of the cashier and said that I didn't order only those items in the special. I countered that if I hadbeen allowed to order the special, I would have eaten those items in the special. Finally I was able to get the special, but itwas clear that the cashier and manager were very unhappy with my decision. I have never gotten sick from eating there, sothere is that. If you can embrace the atmosphere, it can be a delightful dining experience. Read more
Went to BK this morning at 6:07am. Lady came on the speaker and said they weren?t open yet. FYI hours start at 6am according to... everything posted. I asked when they opened and she tells me in a very matter of fact way???as soon as she gets some foodcooked.? SMH Read more
This is the best Burger King in Wilmington. The store is clean, the staff was friendly and the food was fresh. With the power... out in over half of Wilmington they were busy and the screens weren't cooperating but they handled it. I know some of them werea little frazzled but they did a great job. Read more
I made the mistake of using the mobile app. Even though I checked in at the order window, they didn't start my order until I got... to the pick up window. It wasn't until then that they started my order, and asked me to pull around to the front. once I was outof the drive through, I was no longer a priority. I watched every car in the drive through go through, order, and get their foodand I hadn't been served yet. I then had to call, and the manager was rude. Finally got my order 25 minutes after being at thepick up window.... for a plain cheeseburger and fries. Ridiculous. Sat Read more
This Burger King can definitely be hit or miss...I got through the drive-thru in about 12 minutes. My son got a double burger... with bacon and fries. I got the Impossible Burger...The lady was pleasant at the window...food tasted good when we got home....the fundamental problem with fast food restaurants is they don?t pay a living wage so they can?t find staff. Read more
Very satisfied with this visit. Burger neatly arranged and onion rings were the perfect amount of crispy. I asked for extra... sauce and the lady remembered. I even got 2 straws by accident! Very caring and quick! Read more
If i could give 0 stars i would. As someone who worked in fast food for years i understand being short staffed but i also knew... that i had a job to do and that?s what i was getting paid for. When i ulled up to this burger king at 1045 no one said anything.I waited a couple mins to say hello and then she said they were closed and took their last order for the night. When i asked tospeak to the manager the manager said their closer had walked out and they were short staffed. now me i?ve closed many placeswith only 2 people. it?s not that hard. all i was going to order was one cheeseburger and they couldn?t do that. ridiculous! Read more