Reviews for Panera Bread in Williamsport, PA
I ordered my lunch online and picked the delivery option on the Panera website. I got the You pick 2 with half a chicken caesar... salad and half sandwich. Delivery was quick and sandwich was good but my salad had no chicken. I called the store to see if theycould deliver the chicken that I paid for and they said that they couldn't because I used Door Dash. I told the lady that Ididn't use Door Dash I ordered through the Panera website, I don't have a Door Dash account. She gave me attitude and said theonly thing she could do for me was send me a voucher. She asked me for my name and my mailing address. When I gave her mymailing address she was confused because it's not in Williamsport. So I had to explain that I work in Williamsport and wasbuying my lunch at work ... at that point I was so frustrated that I just said nevermind. Don't worry about it. I will not usethis Panera again. They clearly don't care for fixing their own mistakes. I'm not sure what it even mattered if Door Dash was orwasn't involved, they didnt make the salad, how are they responsible? All I can say is poor management and customer service.There are plenty of other places to eat lunch at in Williamsport. Read more
Panera Bread always has delicious food and drinks. I enjoyed the food, except I thought the little parmesan cheese bread circles... in my mac 'n' cheese sandwich were a weird addition. It has a nice atmosphere and a friendly staff. Read more
Clean restaurant as with any in the chain. Food was good, got a little piece of fatty chicken. The price was a bit much.
The place was very clean. One of the cleanest Panera bakeries I've been to actually. It wasn't very busy when I went. The food... was good and made according to my specifications. However, there is a slight wait time despite being empty. My biggest complaintis a lot of choices for bread and even toppings for salads and sandwhiches were already out of stock. Read more
I would like to say that the young lady who took our order was fantastic, friendly, and helpful. That?s the only good thing I... can say about this Panera. The manager needs to learn some customer service, learn how to be polite to customers, and how toproblem solve. I should not be charged for bread (buying a bread bowl) because they are ?out? of baguettes hours before theyclose, ?based on numbers from last year?. There are many restaurant choices in the area and with the terrible service, smallermenu, and lack of bread, I will be taking my business elsewhere. They should really check who they have managing! Read more
20 minutes BEFORE closing and the doors were locked. It closes at 10pm and GOOGLE said it was still OPEN at 9:40 PM. I asked to... use the restroom because it was a TRUE emergency and our car is CURRENTLY in THEIR PARKING LOT and broke down AND we are stuck.I asked one of the workers, who then grabbed their manager, and then HE met me at the door but didn?t even open it to speak withme. He kept it shut the entire Interaction. I had to practically yell through the door just to ask for a bathroom. That?s whatmade me mad. The manager wouldn?t even open the door. He spoke to me as if I wasn?t a paying customer, but instead I was just anuisance. Mind you, not even an hour prior my fiancé and I purchased food from this establishment. NOT IMPRESSED, AND NOTHAPPY. This was NOT good customer service. In fact, it wasn?t costumer service at all, and If I could rate negative stars, Iwould. Read more
David and I ordered two different types of flatbread pizza, best pizza I?ve had in awhile. Decent size, and prices! Highly... recommend! Also, grab a chocolate chip cookie?you?ll love it! Read more
Very disappointed with this short visit to Panera this morning. Tried to order a latte and was told you have no dairy... alternative for milk so I just grabbed a black coffee. I know you have to have a dairy alternative but it didn?t seem like thecashier felt the need to check or ask someone and just told me no. I also need to add that it is 2022, maybe look into offeringsome gluten free options as well as dairy free options. Thanks. Read more