Reviews for Burger King in Wilkes-Barre, PA
I had a really bad experience today at a Wendy's. I decided to go to Burger King on Kidder St in Wilkes Barre instead. I would... like to thank management and all employees at this Burger King. I went through the drive-tnru and ordered. They are allrespectful and professional. All in all it was a great experience and I felt much better after my experience earlier in the day.So thanks again. I will definitely recommend going to this Burger King to everyone I know. Read more
waited 20 minutes in the drive through to get the wrong food. since the dining room is not open anymore I had to wait in line... again to get the right food Read more
They handled my food allergy safely, which I appreciate tremendously. The people were pleasant. The food was... Well, Burger... King. Not usually my thing, and mediocre fare in general, but I'll give them three stars on that because it's what people expectwhen they go to Burger King. The most important thing is that their staff were adequately trained for safety, and that's a hugeaccomplishment for a fast food restaurant. Read more
Burger King has gotten so ridiculous it is not funny they close their doors at 6:00 p.m. don't allow anybody into the restaurant... and everything is drive-thru that is too early to be closing the doors don't think I'll be eating there anymore Read more
Lobby not open. Ordered food on the app. Expected to sit down inside and eat. Nope Lobby is closed. When we pulled up we saw a... person sitting down inside eating. Turns out it was the manager, or some other employee. Was told they don't have the staff tohave the lobby open. Give me a spray bottle and some paper towels and I'll clean my own table when I'm done. I hate eating foodin my car. Read more
Dine-in closed, staffing issues, embarassing. Whole crew should be replaced without question to get this place running properly.... No reason to return or recommend. Read more
Was picking up food for my boss and the worker proceeded to hand me 6 drinks with no carrier. I asked about a carrier to which... he just said they don?t have any. No explanation or assistance as to what to do with 6 drinks about to spill all over my car. Iknow it?s not their job to care what happens with my food after it leaves the window, but some actual friendly customer servicewould have been nice instead of ignoring the problem and watching me clean up soda off of my seat after they began to tip over.I know everyone is having shortages and understaffed locations but at least hire people with some customer service skill. Willnot be going here again. Read more
Didn't order anything, Took someone 5 mins in the drive thru for someone to even acknowledge that I was there. To top it of the... lady who responded finally says " we'll be with you when we get to you". Mind you there was nobody ahead of me in the drive thruand nobody dining in. Get it together! Read more