Reviews for Baskin-Robbins in Wichita Falls, TX
Poor customer service. I ordered two dips of vanilla in a cup. The lady brings me two cups with a single dip in each. I told her... the issue and she then takes the single dip cup, puts it in a large ice cream cup and stacks the other dip on top of the singledip all in a small cup inside a large cup. It wasn?t even two full dips of ice cream. They act like you are bothering them. Noenthusiasm, no thank you. No wonder they aren?t busy! Read more
I have been asking for the Lemon kip Ice Cream but, no one...manager included...seemed to care, since I got several diifrrent... lies as to when they would have some. One even said that it sells out so fast that I would have to keep checking back daily.Well, if it sells so fast....why not order more each time, right?...Duh!...I see that they will be going down in history ashaving the worst customer service...in the world...after having spoken to 3 customers that had been waiting long periods of timefor their orders. They are just exstremely slow, sluggish and just out of it, it seems. I think they need more oxygen to theirbrains, if they even have one. They probably need to take some good quality daily vitamins on a regular basis. AND some vitaminB12...Sheeesh! Read more
I've tried for months to get peanut butter chocolate ice cream from here. They don't ever have it. The donuts from here are... stale as hell. This location has been like this for over 2 years. Needs new management. Read more
Waited 15 minutes for milkshakes. No one in line, we were the only ones there. Also ask him to throw away a cup and he refused... said he can't according to health standards. Read more
I want to Baskin-Robbins for a coupon that I received in the mail. The area is well cleaned and maintained, especially with the... social distancing and protective shields employed. The service was a little slow and the additional charge on the waffle coneis laughable. Overall, great ice cream at a huge price. Read more
Very clean establishment and friendly staff! My normal drink, the Caramel iced Coffee however tasted terrible. I went back and... they added more sugar but it didn't help. Dunkin needs to verify the ingredients because something is definitely off. Othershave mentioned the same thing too me. Read more
The place to go for an ice cream cake! Try the Jamocha with almonds! Ike was very friendly and accommodating with our requests... on the cake. Very clean and comfortable on the inside with a very cute seating area! Read more
It's still summer and they don't have lemonade for the refresher drinks. They also don't have ANY of the things they are... advertising. Especially the oreo cold brew coffee ice-cream 0 stars Read more