Reviews for Wendy's in Wichita, KS
The customer service is always great at this location and they're generous with sauces when you ask for it.
Average meal. Not freshly made ot hot. We were told this older Wichita, Kansas, Wendy's is about to be razed and a new Wendy's... built. Read more
Hamburger was ok. The service was very slow. Cashier would take an order and go in the back joking with co-workers and no... cashier was not cooking nor helping just joking with co-workers. The cashier had more customers in the front waiting on cashier.Again cashier did this routine 4 times. Then I received my order and I left. Read more
We go to Wendy's a lot!!!! But yesterday was the worst experience ever!!! It wasn't the food, it was the rude and nasty drive... thru lady. Usually she is very nice. I was second in line to order. While I was sitting there a car backed into my car rear. Ihave the opinion it was a Wendy's employee, as they were parked behind the store by the freezer. This person knew they hit mycar, didn't have the common courtesy to stop. They refused to stop, even though I got our of the car and was yelling stop, comeback. I called the store while I was in the Drive-Thru it was explaining the situation. I said it what I believed it was anemployee come and then they have cameras the drive-through lady was very quick to tell me that she didn't have access to that,which is plausible and fine. But by the time I got to the drive-through window to get my food this woman was so rude and nasty.I asked for the managers information she says oh I can't get that out. I'm like well yes you can. Seriously refused I explainedto her I wasn't asking for personal information or the guy's cell phone number I just wanted his name. And I told her well I'lljust look up the district manager well they're not here is what she told me. I realize that. But I'll still be contacting them.And she got belligerent. I was just asking questions and this woman was so rude and so nasty for no reason like it was personal.Then she went on to tell me all manner of tales. Saying we're all managers here which is ridiculous. I mean she was taking itvery personal for some reason. By the time I got home I was so hot from this encounter that I wanted to call customer service.Which was a very long tedious process a dead end. I tried to do complaints but honestly is making me so frustrated that Idecided to drop it it wasn't worth it. Because nobody cares Read more
The food was ok, upon opening the sandwich up it was definitely just thrown together like they were in a hurry. Ketchup was all... on one side only and the fries were only half full? Read more
Great fries and excellent customer service. I'm guessing he might have been the manager. Very clean dining area. Will go again
I?ve been to this Wendy?s a few times and I usually have great service, but the last couple times I?ve gone were right around... lunch time and the service is horrible. The staff says absolutely nothing as they?re interacting with you and I had to ask tofind out what my total was. They were having personal conversations the entire time which wouldn?t be a big deal if it didn?timpede their ability to do their jobs. My food was all made incorrectly, our burgers had no veggies on them but I?m on my lunchbreak and don?t have time to go back and get a refund. Next time I want Wendy?s I?ll just drive further to a differentlocation. ETA It?s been 4 days and I contacted corporate and never heard anything back. I didn?t get a receipt so I couldn?t goget a refund. I really don?t complain about places, but I spent $20 on food that was made completely wrong and I had the worstservice I ever received. Really rethinking wether I?ll be back to any Wendy?s again in Wichita. Read more
Wendy's is in the top 4 of places I go to get a great burger. I was in a rush this time &got my usual. However, I noticed when I... was driving through to pick up my order, that there were a few newer choices. I'll have to go again soon &try some of them. I'lllet y'all know what I think! Read more