Reviews for Baskin Robbins/Nestlé Tollhouse Café by Chip in Wichita, KS

One of the employees got mad that I couldn't hear him when he was telling me the sizes of cookie cake an I asked for him to... repeat himself an his tone was disrespectful. Then the next day when we came up he was also rude to my wife because she wantedto verified the time her cookie cake would be ready. Read more

Poor customer service, Looks like a 5 year old wrote on my cake.. For $30 go somewhere else.

Drive across town Monday at 1:36 and is closed. Says he back at 3:15. With gas prices as they are won?t be back. I tried Crumbl... cookie here I come. Read more

I?m hoping we had a rare experience and based on the positive reviews it appeared we did. The serving sizes were incredibly... small for a scoop of ice cream and the Sunday?s were laughable. Little to no topping and then a bunch of bad looking whip creamjust laying there. They automatically put nuts on top which seemed completely normal years ago but given the allergy scares oftoday, we?ve grown accustomed to them never bring put on without request. Too many other good choices nearby to take a chance onthis place improving. This being said, the Baskin Robbins on the east side is very good. Read more

Good cookies, but WAY overpriced. I paid over $40 for 2 dozen standard sized cookies. No discount for buying a large quantity.... Girl working wasn?t overly pleasant and seemed irritated that I wanted a box instead of a bag (I was purchasing the cookies as agift for someone). If you are going to pay such a high price for cookies, at least go to one of the sweet treat shops in townwith good service. Read more

Ice cream is very good. They have a kid's-size cone. Prices are good, but Braum's (@ 21st & Ridge) prices are a little better.... I recommend the chocolate peanut butter ice cream :-) They have coffee and espresso, and cookies, but so far, I have onlytried the ice cream. Read more

I was disappointed and left empty handed. I was so excited to go try a upright banana split or upside down milkshake shown on... the website here. Although they share a store with Baskin Robbins they do not offer any ice cream items off there menu here.Only cookies, brownies, and coffees. So excited to try it and so let down leaving and the worst thing was when a employee and amanager both told me I was thinking of Dairy Queen I was even more confused. Nestle needs a custom menu for this store since itdoesn't offer most items listed on the regular menu. Read more

They gave a very professional experience, had plenty of cookies and ice cream in stock, and the prices aren't bad. I'm sure once... this place has their grand opening specials they will be busier than a beehive. It's a great place to satisfy your sweet toothon the west side! Read more