Reviews for Domino's Pizza in Wichita, KS
Vivian burnt my pizza. Maybe if her and the female she was working with was paying more attention to their customers and the... pizza cooking, it wouldn't have been. Their customer service skills are horrible. I walk in, the one girl walks to the counterand then walk off. She then stands there and holds a conversation with the other worker like I'm not standing there. Then shefinally ask me how can she help me, but before I can answer, she starts the conversation up again with the other girl. I had towait until the older gentleman came from the back to get some customer service skills. And the pizza was cold. Update: so Laceyjust called me about this review. She wasn't really trying to rectify the situation, she was too busy trying to say she spokewhen I walked in. Then she wanted to out talk me. Don't call my phone unless you are trying to get honest feedback. Read more
Pizza was absolutely perfect & beautiful & delicious. Lacie was amazing & prioritized me & getting me my order even tho she was... the only one in the store & orders were coming in & food was coming out of the oven. She made me feel like a valued customer & Ican tell she really works hard & cares about her job! Thank you Lacie :) Read more
This is the fifth time that this location cancelled my order. I order 1.5 hours before they close and yet they cancelled my... order no phone call, no notification only an email that has been cancelled! I understand you wanna get home early but and hourand half before closing you guys are pushing it! Is a Tuesday, is ridiculous! And now I have to wait 2-5 business for a refundagain! Read more
Not a good experience. The app told me my order was ready but when I got to the store it wasn't. Not even close. The pizza was... just coming out along with the cheese dip. The garlic twists weren't in the oven yet. Ok, I'm patient, I can wait. And I waited,and waited, and waited...you get the idea. 15 minutes after my pizza and dip came out the twists arrived. I got my food alongwith apologies and I left. I live maybe 5 minutes from the store, by the time I got home the cheese dip was cold and hard. Itwasn't a dip. It could be shredded. I know, pop it in the oven, heat it up. No, it should be hot. Pro tip, if it gets cold atthe restaurant, give them a new one. Probably won't go back. And one other thing, I don't need to hear your personal stuff whileI'm waiting on my pizza. Do better. Read more
I had ordered a Pizza for delivery and they came to deliver it but did not knock I?m pretty sure the guy didn?t get off his car... he called twice within the span of a minute and left and when I asked if they could re-deliver it they said yeah but it would be30 minutes to an hour granted I would not get fresh pizza it would still be the same pizza. I just had them refund me this placeis terrible Read more
I'm not a fan of posting 1 star reviews, but this store definitely deserves a 1 star. I waited for 30 minutes in the parking... lot, for them to bring me the wrong order. It took about 20 minutes from ordering, til the food was done. When I finally gotmy food, there was no sauce on the pizzas, the parm bites were overcooked, and the cinnamon twists were underwhelming ( theyalso forgot the icing.) Honesty, I could have gone to the store, bought the ingredients, and baked my own pizza in the time ittook to order and get my food, and it would've been better/ cheaper. I'm likely going to try other dominoes stores, even thoughthis one is closer. I really hope they clean up their act. Read more
0 if I could. Ordered a chicken bacon ranch pizza lastnight, they didn't even sauce my pizza. Since it was after closing time I... had to call the next day, and get a replacement. I feel like the situation was not handled properly. Being in mamagement myselfI would have never treated the situation as it was treated. My boyfriend works 3rd shift and took some for lunch. He ate slim tonothing because the pizza literally was cheese and meat... How on a chicken bacon ranch pizza you forget the main thing ranch...New staff and training is needed there for sure. Everyone on the shift working is elderly age 60+ including the driver, theyseem to need a lot help. And nothing against older work force be they have a lot of disadvantages.. Give those people some helpin that store. Read more
I have been using this location for a while usually the pizza is good. My most recent order had two pizzas and both had a giant... puddle of grease on top of them. Read more