Reviews for Dunkin' in Whitinsville, MA
This Dunk's keeps the drive through moving! Always great coffee.
I just want to thank the drive thru crew for all they do to guarantee orders are correct. The staff person today at the window... was excellent, before she asked for my payment she went over my order, checked me out and then reiterated my order as shehanded it out the window to me. That's what I call an employee who is customer service related. Read more
80% of the time I ask for a latte, the machine is not working, being cleaned, etc. Unbelievable that a coffee place is so often... not able to serve coffee. Read more
No point should a company or their cashiers and employees ignore a customer when he did not receive what they order. Just... because people do not want to listen or acknowledge you're trying to say something. Once again, I guess Honey dew donuts it isfrom now on. Sick of it Read more
Good ???? Can be very busy lately. 8 - 10 cars deep outside and 6 or more in line inside as well.
I?m lucky to live 1/2 a mile away because they are hands down the best Dunkin?. They are all SO NICE and like someone else... stated , they really do go the extra mile. Today for example I went really early and the muffins just came out so the girl madeit a point to tell me it was really hot ! They are unreal quick too. I know people just stop at any Dunkin so honestly thereviews don?t really matter AS MUCH as other places may, but I just hope the staff sees this. Even when they were short staffedduring Covid , they were so pleasant! I think the manager Patti/y (if she?s still there) was so amazing during these hard times.I specifically remember her. Thank you ! :) Read more
They were doing drive-thru only and I had a really large order and I had to use the bathroom. So, when I went in I asked them if... they could please make an exception and take my order, then I would be very patient and wait even if it took a while, but Ireally just didn't want to be the a**hole in the Drive-Thru who is ordering sandwiches for six. They were super nice and took myorder, AND when I forgot to order a strawberry frosted donut, they threw it in a bag for free! These guys really go the extramile! Read more
Terrible customer service to go along with their already terrible coffee and food. Employees ignore customers standing at the... counter to fill mobile orders. Read more