Reviews for Jersey Mike's Subs in White House, TN
I ordered my sandwich 45 minutes ago and it?s still not ready. This location is consistent in being late. They are always... later than what the app shows but this is ridiculous. It?s clear I can no longer order here. I have a specific time slot totake lunch. Why does it take 45+min for a sandwich? I had to leave without my sandwich! Read more
I get it's difficult to find good help these days and the manager is most likely trying her best with what little/slow staff... help she has but I'm just really annoyed and feel like a review is needed. A couple weeks ago I placed an online order for agluten free sub to pick up shortly after 11am. When I arrived to pick it up the man at the counter didn't acknowledge me so Iwaited several minutes. He then asked if I was there for a to go order and the order name. I told him then he said that thegluten free bread was still frozen and looked at me like I was supposed to offer up suggestions on what to do next. So I askedfor a refund because I didn't have time to wait. He looked at me dumbfounded and had to call the manager, which she had justarrived and came to process the transaction. She was nice and apologized. Earlier this evening I attempted to give thislocation a second chance so I ordered online two subs, one hot and one cold to be picked up at 6:24pm. I walked up to thecounter and again no one acknowledged me for about 7 minutes even though there were seven people working. A girl asked the namefor the to go order, I told her, and she said it wasn't ready yet. Okay cool. So I step back and another lady who had a to goorder entered and no one acknowledged her. We stood there briefly chatting and she finally was asked her name then got herorder. I still waited. While my cold sandwich soaked through the bag, they apparently overlooked the hot sub too. Finally at 7pm(30ish minutes after my order was supposed to be done!) I asked for a refund which the manager again was nice andapologetic. I'm not trying to be rude or overly critical, we all got crazy stuff in our lives that pops up and we can'tcontrol. The managers young children were in the kitchen and came out to the front. Okay whatever that's fine, just stating anobservation. What isn't fine is when the youngest climbs on the bottom couple racks of the to go order rack and touches the rimsof the Read more
Music is way too load at this location and I love rock n roll,but you can't hear the employees or each other if you dine in. ... Also,employees need retrained if they've had any at all Read more
They've only been in town for a couple of months, and they seem to be doing great. I've already been there 3 times this week... lol. I love the giant #13, and the giant Big Kahuna it's a loaded steak n cheese. Enjoy. Read more
Just left JM's in White House. Ordered via app. Paid $50 for three sandwiches. Order was 15mins late. All three sandwiches were... incorrect when we got home. Just cooked meat & bread. No sauce, no cheese. The issue appears to stem from obvious mismanagement.Store employees included 5 young employees who were completely disorganized. Poor guy on the grill was also making sandwiches.The kid at the register wasn't helping anyone (customers and co-workers alike) while two girls were frantically trying tocomplete all the online orders. One kid was just standing around looking confused. Expected better for the amount of money. Read more
We have been here several times since opening and the service is always awesome. The team members at this location are so... friendly and truly doing a great job. So happy to have Jersey Mikes in town! They always take good care of us even when they?rebusy. Read more
This location is fairly fast and friendly. The subs seem a little lacking. Ordered three subs on the online app and picked up to... go. Only 1 out if the 3 was made correctly. They were still delicious but I like getting what I order without having to make atrip back. Read more
I hesitantly placed an order tonight, because the last 3 to 4 times have not been great. Tonight everything was excellent and I... did have a complicated order and they did everything as I asked. Talk to the new manager to thank him and will definitely keepreturning. Thank you so much! Jamie Jones Read more