Reviews for Huddle House in White Hall, AK
It was my first visit to the Huddle House in a while. Was there with a friend of mine on a Wednesday afternoon, arriving around... 4:15. I ordered a Western Omelet with sausage gravy over it. Also had hashbrown potatoes, toast, and coffee. Service was quickand attentive. Food was as ordered, and very good. The place was not crowded. Read more
Where do I start?.whew. Customers had their baby on a table in diapers and not one staff member said a word. The waitress... walked off after we told her we were ready to order. Our hash browns were under cooked. There was no silverware provided withour food. Once we finally got some silverware, there was hair in it. When they returned with what was suppose to be properlycooked hash browns they were still not cooked correctly. They just put the plate in the microwave and sent it back out. One ofthe ladies in the kitchen had an attitude when another member of the staff asked for help. After all this we decided to leave and not eat the food, we only had the drinks and they still tried to charge us for food.Horrific service and we will NOT becoming back again. Read more
There was only one customer when i arrived and no one present to take my order. The cook was sitting at the counter texting on... his phone. Finally someone came from the back to take my order. The food was very lacking in appearance and flavor. The onlyitem that I ate was the 2 strips of bacon. The hashbrowns were undercooked except for the char that tasted like it was burnt.The "scrambled eggs" were far from scrambled. They were more fried and flipped. Did not even want to attempt the biscuit. Itdefinitely was not fresh. I was on my way to work so I got this order to-go. Was given no plastic ware and no salt/pepper. Alsocharged a fee to take it to-go. They do not know how to apply to the rewards program nor can they redeem a reward. Will not goback to this location. Read more
Normally, go here for breakfast with family on weekends the services is normally awesome. Went there on today! The manger or... whatever she was is rude, she talk to her employees like their nothing. Then had the nerve to try me. I keep it nice nasty andlet her know she was talking to the wrong one cause I wasn?t the one. She got orders wrong and mixed up because she decided tojump on the grill. The poor waitress was acting confused and nervous but now I see why because of management. This place hasgone down hill. Read more
Worst Huddle House experience I have ever had. I worked at a Huddle House years ago and at Waffle House. It was dirty. The food... was awful. It took 30 minutes + to get our food and after my husband let them know we were ready it took another 20 to get thecheck. They were not even busy. Our empty cups sat empty the whole time and the waitress had no idea what was on the menu oravailable (when I waited tables we had to know the menu before serving). How do you have no biscuits? While we were there acustomer complained and walked out. We should have probably taken the hint and just left at that point...but we know some peoplecan be dramatic so we wanted to form our own opinion. I can assure when traveling through the area next time this will not be astop we make. Steer clear of this one!!! Read more
Ordered through Door Dash, butter and syrup was not included with the waffles, 2 of the 3 biscuits ordered were burnt, sent 2... packets of jelly for 3 different meals over all not impressed.... I will say the gravy that came with the biscuits was good, sowas the sausage and my eggs were cooked exactly how I ordered them Read more
I'm going to assume at this point that the owner is not concerned about the bad reviews of this place. This was the worst eating... experience of my life. We will start with the place being dirty and end with the new waitress not being able to count money. Inbetween I was served a raw pancake, Grits that were spilled in butter, and under cooked fries. There was also a hair on myplate. Waitress was not refilling drinks and there was no management checking on anything. The ac was leaking on the floor also.At the end of this mess, I handed the waitress a $10 bill and 6 $5 bills equalling $40. The bill was $38. The waitress asked meif I gave her $38. I actually had to count it back to her because she could not count the money. Now for the solution. I wouldclose this place for 2 weeks(place was scarce of guests anyway-I wonder why). I would start by Firing the manager. There arecertain things you can't or should not have to teach your MANAGER. I would also fire this particular cook. He should not letfood out of the kitchen that is not cooked. Next I would retrain the rest of the staff, making sure my manager is checking ontables. Read more
If I could give a zero stars I would. Cook/manager fighting with waitresses, people walking out. No one is cooking because they... ran out of batter? Manager is a smart mouth...do not eat here. And the nasty floors are slick. Me and my wife near fell walkingin....now I'm walking out. 45 mins....no food. Read more