Reviews for KFC in Whitby, ON
I would rate this 1 star because of the food. The food was extremely greasy. I ordered a 6 pcs chicken and when we first took a... bite out of it, it was covered in salt to make us eat it again and the chicken was dried. It was chewy. Then we also got thefries. The fries was good I would give it 1 star but I would say this. Please do not add a lot of grease and salt. Read more
The lady working the cash register was very rude yelling at customers and getting mad at the employees at the back for her... mistakes, and let?s not forget the attitude on her and she wasn?t respectful at all. I don?t know if she is the manger or notbut you should consider switching her position Read more
Great day staff! Very efficient ! The communication was great and the food was hot and fresh! Recommend this location 100%
Worst customer service and When we try to call in for a pick up they are saying we had to come to the store to order it , why... they even have a phone number if we can't order through the Rudest kfc store and very dissappoiting don't go there ????. Read more
You need to hire more employees guys. The tables are dirty. The poor guy at the cashier is working 3 jobs at a time. Taking... orders. Wrapping food and deliver food to the tables. Hire more staff as you have a busy store. I got a different order as well.I wait more time for the correct order. Read more
Definitely regret giving this location another chance. Stopped ordering from here for over a year because of the service,... decided to give it another chance and service still sucks. First order was fine, 2nd order was late and obviously cold, 3rdorder showed up over an hour after ordering and after I had canceled it. The receipt says call the store to find out moreaccurate time, yet when I call all I got was attitude and being told my food has been sent and it'll be here when it gets here.The woman was rude with an attitude, not listening and having to repeat myself. There are too many places around to deal withbad service.The customer service line woman was nice when I canceled. Read more
The first time we ordered from this store was excellent, today we have friends visiting, to impress them we ordered 20 pieces,... it's turned out the most horrible chickens we ever had eaten. Each one of us only tasted one piece and the rest go to green box.Never order KFC again. Read more
Horrible staff. I called to simply ask for them to put my 5 hot wings with my extra 2 that I ordered on the side in one box... since on Uber eats you can?t order a hot wings combo. The manager on the phone answered irritated and I simply asked her to putit all in one box she proceeded to yell and scream telling me that I didn?t order hot wings and I only ordered a 2 piece combowhen I?m telling her I ordered 5 hot wings plus 2 hot wings on the side. She continued to yell and I asked for a differentemployee just so I can ask somebody else she proceeded to tell me she was the manager and that she didn?t need to give the phoneto anybody else but all I wanted to do was ask that simple question. I did not get her name but can tell her voice and I will becoming into this location to speak with someone who is in a higher position. Read more