Reviews for Jimmy John's in Wheaton, IL
Everytime I pre order online for pick up, the order is screwed up. But when I go in and order the outcome is always better. Also... rarely see an adult manager at this location Just young teen aged employees. Read more
Ordered veggie sandwich. Very good. Restaurant was very clean. Staff was very friendly. Would come again.
Horrible delivery service. Don't deliver and leave the food on a table. You are supposed to hand it over to the person that... ordered it. Called the store, only for them to talk over me and give me multiple excuses. Ordered at lunch time for it to bedelivered an hour and a half later......and I work down the street. Meat tastes off and was extremely warm. Someone can get verysick from this! What happened to having your food safety certificate and why is it NOT being used???? Do your job or don't do itat all. I want my money back. Read more
They advertise they have the wraps but when I ordered it was not available. Very disappointing
Now I know what ppl mean when they say if they could leave no stars...Veronica(general manager) was really rude when myself and... a coworker called about some sandwiches we ordered today not tasting well. This meat tastes like it's been sitting outovernight. Veronica blames it on the delivery being over an hour ago from the call being made. No deli meat that I've ever hadhas tasted like this sitting out for an hour. I've left sandwiches sitting out an entire shift and the meat has never tastedthis bad.This meat was sitting out, maybe it wasn't covered up, could be expired, I don't know but Veronica isn't takingresponsibility for her team's hiccups. The driver(Samuel) was upset when he came in and tossed the bag on our counter and saidsomething about the address being wrong. I get it ppl have days where their attitudes are off. But Veronica says that becauseSamuel has been working there for 6 years that she finds it hard to believe that Samuel would behave this way. Well if she's isrude to her customers, I'm sure she's rude to her staff as well. Being a general manager, she should have a better attitudewhen customers call with complaints. My biggest worry is that I'm pregnant and consuming spoiled deli isn't ideal for myself orbaby. We've ordered from here in the past and never had issues until today. Going forward, you have lost a customer. I can'tbelieve this is the attitude and responses I'm getting from a general manager. Now you may not own this business but I will bereaching out to the owners of this establishment and making them of aware of this situation. I'm sure there's someone moresuitable for the general manager position. Veronica is not someone who should be leading a team with that kind of attitude. ToVeronica and Samuel, I really hope you all tighten up your customer service skills and have a better day. Smh Read more
Place is 5 min from work.Went on lunch break,ordered 1 simple sandwich.Only one other customer inside.They kept making... sandwiches for so long I had to leave without mine as I ran out of time.Paid for nothing.The manager should be canned Read more
So consistent. So delicious. Never had an order screwed up at ANY of their locations. The one on County Farm in Wheaton was... comfort food for my wife and me when our son was in the Pediatric Intensive Care Unit at CDH for a month and we were stayingovernight with him. I realize that people don't like the owner of the corporation, or founder, or whatever he is because of hisstance on big game trophy hunting, and I am a vegetarian, so I DO understand where those people are coming from, but come on--if you don't like the guy, you don't have to be a customer. It is kind of silly to try and shame others for eating there. Read more
An absolute dumpster of a Jimmy John's location! Beware - don't order for delivery if you want your food delivered quickly.... Always takes an hour to get a sandwich and when you call the store to inquire they make pure excuses without taking anyresponsibility for pitiful service. Get better - do better. You are a joke. Read more