Reviews for Ziggi's Coffee in Westminster, CO
I?ve been coming here for a while and recently had the worst experience. I went in on October 5 for a smoothie the way I usually... do. When I paid with my card the girl didn?t give me the iPad the way she usually does. It was extremely busy and the secondperson was no where to be found so I didn?t think much of it. I checked my bank statement today and noticed that these girlsadded a tip to my order. I knew exactly how much I paid that day. I knew something was wrong and I kept checking my bank untilziggi?s finally processed the payment on their end. Is this what all of your employees do to their customers? Or do they onlypick and choose? How does this work? I don?t want my money back, but I do think people should know how the employees at thisestablishment work Read more
I'm literally addicted to the Colorado Mocha. They let me redeem my leftover punch card as they have transitioned to their... app. Speaking of, the recent app update made it SO much better for me! It loads faster now :) Everyone at this location issuper friendly! I think there could be a bit more consistency in terms of the drinks though. Sometimes the Colo Mocha is morechocolate-y, sometimes more mocha, sometimes it just tastes watered down (like there is too much ice). It's never beencompletely awful, but when I crave the expectation of that Colo Mocha. I dont want to be let down... Read more
I was a regular customer and used to go no less than 3 times a week and would pick up at least 3 drinks each time. I... accidentally dropped a blender because the condensation on the cup caused it slip out of my hand when I was pulling away fromthe drive thru. I IMMEDIATELY went back and explained what happened, showed the manager the coffee all over me and my car. Shewas very rude and quick to point out that it was my fault and they could not replace it per corporate policy. I was shocked atthe way I was treated and couldn't believe that I was being attacked. I then an email to the support address and never got aresponse. That was approx 5 weeks ago. It is obvious that Ziggi's doesn't care about retaining their regular customers. Shame onyou. I have been going to Dutch Bros. They know how to treat their customers! Read more
Don't go here unless your the owner,manager or shift supervisor. I waited behind the "big boss" while she watered her dogs, had... a morning conversation and visited with the staff only to get what I didn't order....could have, should have driven the extratwo miles to anywhere else. Classic American service model"paying customers are the least important ". Read more
Fantastic drinks and stellar staff. They?re always extremely nice and quick with your service.
Small operation with friendly staff and solid menu variety. Coffee is reliably good and prepared quickly. Drive through... option, as well. Read more
First time to a Ziggi's coffee. Couldn't tell on the website if this place had indoor seating, which it didn't. Great service,... you can drive up or walk up. There was outdoor seating. A variety of drinks, will try this place again in the future. Read more
I used to love Ziggis, but sadly since they have gone to an app nothing has worked properly. I loaded funds on my app when they... first rolled it out, but for 6 months my local Ziggi's couldn't accept payment from the app if it was an android phone. I alsolost out on two full coffee rewards on my punch cards because there was an end date to honor those that was not posted. Now,after trying to use my app rewards for the 3rd time they still charge it back to my preloaded funds, even after I indicted thatI have rewards to use. Also, now you earn rewards in $4 increments, but you can only use one reward at a time, regardless of howmany rewards you have accrued, according to staff. It's either a training issue, or a dusts issue. I love seeing businesses growbut Ziggis has lost a customer once my preloaded funds are depleted. Guess it's back to Starbucks... Read more