Reviews for Dunkin' in Westminster, CO
Do not come to this Dunkin? Donuts unless you want to be disappointed. ??????? I ordered a caramel macchiato and I swear it was... sooo bitter!! No sugar?! No sweetener WHATSOEVER!! It was so odd? It didn?t even have the most important ingredient - CARAMEL!!!???? I went back to ask that it would be remade because it should be sweeter. When I got the new drink??I legit think theyended up putting a cup of sugar in it because it was WAY too sweet !!!???? I hate to complain but it?s really only this Dunkinthat doesn?t know how to make a your common popular drink. Sure enough I drove to Wadsworth Dunkin and ordered the same thing?and guess what? I got my caramel macchiato and it was perfect. So do as you will with this information. ??????? Read more
Had hopes they would read their reviews customers leave. I usually get my drink every other day and seems like every-time i do... get it its less coffee. Paid for a large get the contents of a small/medium Read more
This is probably the WORST Dunkin I have been too. The staff gave nothing but attitude, my latte was not properly made and the... staff just threw my doughnut into the bag. What kind of training are they getting at this location? Definitely not going back tothis Dunkin due to its low quality of staff training and customer service. Read more
Everything I ordered was soggy and wet... -eggs -bacon -donuts -sandwich bread None of the items I ordered tasted good at all.... Donuts seemed to be thrown in the bag which coated the whole inside of the donut bag in chocolate sauce. Would love a refund. Read more
"Worst customer service EVER!!!" My family and I were on our way to Aspen and decided to stop to get some coffee and donuts. ... WRONG DESISION ! I had been standing for a few minutes waiting to be served. The workers never bother to even look at me. Finally, I asked if any of them could help when one responded "We are busy!" She then whispered something to another worker. The other worker comes up to the register with an attitude and takes my order. I literally had to repeat my order a few times!she couldn't comprehend what was 3 chocolate donuts, 3 glazed donuts and 6 drinks. I finally get the drinks and only one drinkwas correct!!! I asked who the manager was, and the girl taking my order responded it was HER !! NO WAY! I COULDN'T believe myeyes! She obviously needs an intense course in customer service (and the rest of her crew as well) and find herself anotherjob! I've been in customer service for 20 years, I know how customers should be treated. THIS LOCATION IS NOT THE PLACE TO GETDONUTS NOR COFFEE! ?WORST EXPERIENCE OF MY LIFE Read more
Got to store at 6:30 am with my fiancé (store opens at 5 am). Door was locked so we knocked. Staff made eye contact and... immediately went to back room. We waited for 10 minutes and nobody came to unlock the door. Eventually we tried the drivethrough and staff said they were too frightened by us knocking on the door to serve us. Left empty handed and very confused. Notsure why the door was locked in the first place but seems clear staff was not wanting to work that day. Read more
I usually LOVE this place...but right now im very disappointed. I ordered a medium coffee and I got ripped off with them putting... it halfway. I spent $5 for a half a cup of coffee and I can't even go back since I stopped by on my way to work. Being a teacherwith barely any coffee is not ideal and this was very disappointing to start my day off. I'm hoping the manager makes this rightbeing that I come here often. Read more
Came into the lobby with my son to get donuts for the fam. Wasn?t acknowledged for five minutes. Three staff on duty but all... focused on the drive thru. Not one of them bothered to say ?be with you in a moment? or some kind of courtesy to let me knowservice was available, so we left. Worst Dunkin Donuts experience ever. I?ll drive the extra distance next time. Read more