Reviews for Graeter's Ice Cream in Westlake, OH
Vegan non-dairy whey protein (super innovative) makes their cookies and cream option AMAZING. More vegan flavors available in... the freezer. Read more
Lived in Cincinnati many years ago so it was nostalgic to have a hometown favorite. The size of the chip in raspberry chip is... smaller than it used to be. One of my scoops was Midnight Snack and it was yummy. This is higher end on calorie count and $. Anice treat. Read more
The ice cream itself was good?the staple however was not. I was halfway through my single scoop when I bit down on something... kind of hard? So I bit down again thinking maybe it was ice since the ice cream was really cold, and I immediately was like?yeah thats hard?; when i pulled it out of my mouth i was surprised to see a STAPLE- like a literal medal staple for PAPER. Howdoes that even get in icecream? So I went back to the shop and told them very very nicely what happened to which they offered mea new scoop for free, with little to no concern. The manager was standing right there next to the employee and said nothing, nosorry or asked what flavor it was so they could maybe check the bin?? I denied their offer for free icecream and politely said Iwanted a refund- which they agreed to. While the manager did my refund, The employee checked the bin my flavor was in, and said?I dont see any staples?. Well?neither did I until it was in my mouth. Hopefully they disposed of the bin my ice cream came fromsince there possibly could've been more staples. A law suite waiting to happen. Read more
Good ice cream with friendly service. customers can build their own concoctions using a variety flavors, syrups, and toppings. I... like the seasonal peach flavor with a graham cracker topping, which is pretty dang good. Read more
Graeter's is a great soft serve alternative. I really appreciate their rotation of seasonal flavors and the fact that they... advertise what they will be months in advance. What I like most about Graeter's is the unique buts of chocolate they use intheir ice cream. Is slightly soft with a unique ability to be ever so slightly soft while being suspended in the frozen icecream. I also like to visit in the fall for Elena's Blueberry Pie flavored ice cream. Every scoop also comes with a donationtoward pediatric brain cancer research. There aren't many ice cream shops around that do this kind of philanthropy. If youhaven't been, please give Graeter's a try. You won't be dissapointed. Read more
Went to go get some ice cream with the family tonight. This place is a must try! There ice cream is really good and creamy. The... strawberry with dark chocolate is amazing! The mint chocolate chip is good but it has a really minty kick to it. The prices arefair here for the amount of ice cream you get. The staff was also very nice and friendly!! Read more
Good value. Super friendly staff. Some interesting flavors, reasonable, but not huge selection. Store is very bright and clean.... They have a lot of non-ice cream things but we only tried the ice cream.... Read more
Unbelievably great! The ice cream tastes fresh, there is a good variety of flavors, and the service is good. The process of... making the ice cream is unique, along with the history of this business. Worth checking out their website. Read more