Reviews for McDonald's in Westlake, LA
I love the young lady named Alexus she has great customer service She knows I love to come for fries and when I walk in I hear... her say drop a basket of fries. She is the best Read more
Ordered at drive thru, paid at window, was instructed to pull up to next window to wait for food. Waited for 20 minutes until we... realized how much time had passed. Went inside and heard workers say they had never seen our order. Got a refund and wentelsewhere for lunch. Read more
Would have been nice to have had my Tartar Sauce ON my Fish Sandwich and not everywhere else. My sandwich was DRY, as a result.... Sloppy prepping!!!! Somebody needs to slow down. SMH To both MANAGEMENT and EMPLOYEES... take some pride in your job!!!MANAGEMENT, you should TRAIN them better. This type of nonsense is a reflection of management. Read more
Waited 7 mins to even be acknowledged at drive up(called wife sir), couldn't get order right and then was told no... O.J. Lunch/dinner is usually cold as well. NOT RECOMMENDED Read more
Arrived at McDonald's around 9:30 am. Waited in line for quite a while only to find out that management is too stupid to cook... enough biscuits to last till 10:30 AM. It would be better if they were just honest and said they were too dumb to cook enoughbiscuits instead of lying and saying we don't have any more biscuits. I mean it is McDonald's I doubt you ran out of biscuits. I'll be glad when these kind of businesses go totally automated leave out the stupidity factor of people. Read more
I have thought about this for a while on posting it or not. I finally decided to since we have yet to hear back from... corporate. My family and I went there for lunch and we ordered two basic combos and three hot and spicys. We when we got it wedidn?t get our hot and spicys, and so I went in the wait 10 mins for them. Nor did we get any of our order correct. The onlything we got right was my large sprite. So I called the store and then was told they would replace it so I went back thatevening and got it replaced. Come to find out my bad experience does not end here. We got out food and started eating then I bitinto my hot and spicy and found a bone fragment in the patty. Which shouldn?t happen since they get them pre-made and frozen. Sowe call them to let them know. After that I bite into my other sandwich and the whole top patty was raw. They treated the firstproblem correct but the second one should never have happened. A bone fragment in the hot and spicy patty and a raw burgerpatty. Read more
Horrible customer service and horrible food quality.. don't ask for it fresh that apparently offends the workers and they are so... RUDE this is how you get your food Read more
Normally pretty fast but last few visits all had park & wait.