Reviews for Taco Bell in Westerville, OH
Ordered 3 Doritos Locos Tacos w/ no sour cream, got 3 hard shell tacos w/ sour cream. Had to drive back, get back in line, wait,... then when requested to have a refund and food remade, Manager On Duty, Sophia, told me I had to pick one, not both, and when Iasked about the fact that I got screwed, I still have to pay for my food, she still said she wouldn't do both. She was veryrude. I will be calling the GM in the morning, will also do a review on the website too. Pi** poor service. Read more
Very disappointed in the attitude the staff had with their customers. It seemed like it was a bother for them to take the order... and to give the items. One young lady was even facing towards our car and you could tell she was telling someone off evenbehind her mask. Extremely rude. And what is with the sizes of the drinks? I have included a photo of a 20 ounce tumbler andtheir idea of a large. This was definitely not a large. Please have someone come in to re-train this location. Read more
I will start off saying... This is Taco Bell ???? I have been going to Taco Bell for decades and the one thing I have always... known is that to eat cheap at the bell you need to stick to the basics. That said we got 5 tacos, a chili cheese burrito and(big splurge) a mango freeze. I had a tomato from my tomato plant so I added tomato to my tacos: - just didn't want to confuseanyone with the pictures. I also transformed my mango freeze into an adult beverage adding vodka, this would also pair well withtequila. The tacos ???? were crisp and a little soggy at the bottom, but all had an adequate amount of meet and cheese andlettuce. The burrito was tasty. It is Taco Bell: even back in the day aka the 1980's they had cheap tacos and with the cost ofinflation today, they are still cheap crunchy tacos. It's the same bell as I remember. Fun to make a bell run every now andthen. I do want to say the lady in the drive was super nice and friendly and as always we got more than enough sauces. Read more
This location is always clean. The staff are courteous and well trained for excellent customer service and it shows. Person... taking our order went the extra mile to explain online ordering when I seemed A bit confused about all the options available.The spicy cheesy beef burrito tasted great! Read more
when i can actually order my food is pretty good - but the hours at this location are so inconsistent. they?ll say open until... midnight, i put in an order on the app at 10:30 on a Saturday night, go to pick it up and no one is there. i just wish they?dupdate the app when they?re not there so i would know to try a different location Read more
I was at this location 6:30PM on a Sunday, I hadn't ate all day and was so disappointed when I got home to finally eat and... pulled out 1 of my 4 tacos that looked like this. Surely this was a mistake, so I open the other 3 to find they were made thesame way. Stale, hardly any ingredients. Incredibly disappointed. I usually let things go but I was so hungry I drove back tothe location to get my money back and to my suprise, they were already closed at 7:00PM. I will never go back, this place reallyshould not be in business at this location. I would of been happier just not eating than to waste my money on this experience. Read more
Stopped to get Taco Bell and just got home? very disappointed this is the third time in the past month where I have taken my... family to Taco Bell and for the amount of money we spend here every time ($28) we expect better made cheesy gordita crunches.The lack of consistency and meat and cheese in these are not worth this amount of money. Read more
Spice thru on my way home from work. Order was wrong & HORRIBLE service. "Sophia" was confrontational & had NO interest in... correcting the problem. It was not busy so not sure why she was so clearly irritated. She told us to call tomorrow to talk with"Jessica", the general manager. I am an employee at a restaurant & I would NEVER treat a guest like she did! Read more