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Reviews for Starbucks in Westerville, OH

andrea lutchman 2 years ago
5

We ordered 2 espresso fraps and mango lemonade. The fraps were watery but Wyatt was AMAZING in correcting the drink! He was very... professional and overall pleasant! Highly recommend this location...service and staff were a refreshing change! Read more

Terry Green 2 years ago
1

Ordered in store. After 40 minutes I still didn?t have my spiced pumpkin latte. Got a refund. Will not return.

Toni Durr 2 years ago
5

Stopped in the drive thru and the crew were super friendly and made sure the order was correct. The coffee for me was hot and... sandwich and frap for my son was fresh! Usually stop at the Kroger location inside the store, but will definitely stop here morenow that I know how lovely the staff is. It sure brightened our day, love when people go the extra mile when they don?t have to!Thank so much!! ???? Read more

Walker And Tina Garcia Miller 2 years ago
1

You would think a coffee shop would have coffee. By 1:00 they aren?t brewing blonde roast and there is no pike place ready.... AFTER placing our order and paying we are told we can either wait or take Americanos. Apparently they can?t make a properAmericano either. My venti was literally light brown water (think iced tea) - I guess an Americano to them is making one shot ofespresso and filling the cup with room temperature water. Literally disgusting. There was no offer for a refund or to adjustthe price. The place had better customer service when they were closed. As much as a convenient coffee shop would be nice, theyneed to close it until they can get people that know how to run it. Read more

Rick Vanover 2 years ago
5

Nice interior, highly efficient and accurate mobile order operations.

Sam Scheidler 2 years ago
5

feels very new and vibe is super pleasant; great furniture, I want these chairs in my home

Joe Stimer 2 years ago
3

My wife loves this place. It?s a nightmare every single time I go. Always super busy. Aside from it being so busy all the time... it?s decent coffee. Read more

Carver Ealy 2 years ago
2

Simply stated: don?t go to this location, you?re better off visiting the kiosk in Giant Eagle across the lot. I have a standing... healthcare appointment in the area and on NUMEROUS occasions have stopped by for a pick-me-up only to find the store closed orout of basic items. Today was the final straw; I stopped by as a treat to my daughter for hot chocolate on a snowy day (and mynormal drink of choice which of course they did not have). After leaving I cracked the lid to allow the drink to cool to findthat the drink wasn?t even full! No, this isn?t after a sip, spill and even as room for whipped cream goes this isunacceptable. The staff is always friendly, I will grant them that much, but don?t waste your time or money. In contrast, Istopped by my neighborhood Starbucks and got my usual (which was filled as expected without a need to raise an issue). Read more