Reviews for McDonald's in Westerville, OH
Used to be the place my girls & I LOVED to eat. Let me start this review by saying I NEVER leave negative reviews. If I don't... have something positive to say, I keep it to myself. That being said, the new (male) manager needs to take a customer serviceclass. He has been downright rude to both my daughters and myself on nearly every visit of the last few we've been there.Example: I asked for ketchup at the speaker & window, but I had to pull forward to wait on my food, which was brought out withno ketchup. When my young daughter went back in to get some he yelled at her & told her from now on if she didn't ask for itupon ordering (which we did, TWICE) that they were not required to give it to her. I have had several similar comments made tomyself about various things: I was given the wrong nugget sauce & told the receipt said 'XYZ' and, next time, that's what I HADto accept because they can't give that out to anyone else now. I'm sorry, but your employees DO sometimes hit the wrong buttonand I should NOT be required to eat something I didn't order b/c you are afraid of losing a little $$.) I understand wanting tofollow the "corporate guidelines" as they are laid out, but some things you have to ask yourself....is losing devoted customersreally worth it? RIDICULOUS! I will be driving a little further out of my way from now on to NOT have to deal with this ONEperson who is singlehandedly ruining this particular establishment. Read more
Ordered Sausage Biscuit with cheese and bacon. Received Biscuit only with cheese and bacon. Driest silliest sandwich I've ever... seen. Does anyone ask for a Sausage Biscuit with the intention of leaving off the sausage and just getting a dry Biscuit? I'mworried about the mental health and intelligence of workers. Read more
Order a orange juice and didn't get what I ordered. It was watered down very little taste of orange juice. Drive-thru workers... were not doing their jobs efficiently. Read more
I don't know why everybody is so hard on this McDonald's. They always get my order right. The food is always good. Even when... it's late at night, and there's only one or two people working, the food is good. And I don't care if I have to wait a minuteto get fresh food. I will drive past the McDonald's in New Albany and Westerville to get food at this McDonald's on ExecutiveParkway. Great job, guys. Thanks for being there! Read more
I really wanted a strawberry shake and all they had was chocolate and vanilla. I don't like either one. I was so disappointed.... Fry's also we're not hot and we had to ask for hot fries which means you have to pull up and wait. Read more
Every time I come here my something is wrong, I work long hours and come here cause nothing is open by the time I get off. I... just wanted something to eat, can?t believe I paid for this smh Read more
Ordered a spicy deluxe crispy chicken sandwich....got home which is like a 20 minute drive, opened it up and they literally gave... me a plain crispy chicken sandwich with 2 pickles. No sauce or anything else. Definitely not what I ordered!! I read in anotherreview it happened to them too, guess this place doesnt know their own menu or what spicy deluxe means. Disappointed!! Read more
Super busy food was hot and fresh, fries really salty ???????? but overall one of the best experiences at a McDonald's ????????