Reviews for Arby's in Westerville, OH
oh dear lord this place was a NIGHTMARE. rap music, with explicit topics and words that children could clearly hear, was blaring... over the speakers. the workers also took forever to come take our order. then once they finally got our order in, they stood inthe kitchen laughing and making jokes taking their good ole time on our food. at one point, a worker took a fry out of the frybucket with no gloves on, and ate it. then twice, the woman who took our order ate out of a random popcorn bag then continued tomake our food. then to add the cherry on top, a worker was carrying around some sort of thing that appeared to be a vape andwould smoke it every now and then back in the kitchen? not to mention, the food was horrible?. the list goes on. i will NOT EVERbe going to this arby?s as i am extremely disappointed in the cleanliness of the area, food quality, and customer service? dobetter arby?s. Read more
Terribly dirty! The cleanliness is unacceptable the moment you walk in. The only things good was actually the speed of service... and the freshness of yhe food. Otherwise NEVER AGAIN Read more
Worst Arby's Ive been to. Will not return, would not recommend. Also, who installed that bathroom? Wow! Not good! Edit: The... staff was very friendly and helpful! My food was not a problem. I'd be curious how long it's been since the owner was insidethis establishment. Read more
This place us great but they always forget one thing sadly. On the other hand the employees are always nice and it doesn't take... to long to order and leave the line, wasn't bad either I strongly recommend this place. The food is amazing. Read more
Been here twice in the last week and they've been out of roast beef completely. I've been noticing Arby's in general is... struggling big time having enough employees staffed as well as being out of stuff all the time. Torn up and filthy location onthe inside as well Read more
This place is right out of the 80s, falling apart and everything is sticky. The food was over salted but otherwise tasteless. No... thanks. Read more
The roast beef with cheddar cheese was very good no complaints, really don't have too many complaints at all here other than I... ordered no tomatoes on my chicken???? sandwich and off to the side and as you can see they sent me tomatoes ????off to theside????. The chicken was dry and hard around the edges and the cheese look dried out as well. So I wasn't too happy with thatbut the service was very good very polite so I would try it again just make it known more that I prefer no tomatoes please ???? Read more
This location is definitely a black eye for Arby's! I ordered a sandwich and fries they were old cold and hard I told the little... punk behind the counter I wanted my money back for the fries and he refused until I got very vocal and then another guy cameover and agreed with me and refunded my money for the fries and apologized it's safe to say I'll never return to this Arby'sagain!! I might add my visit was about 60 to 70 days ago hopefully the owner has a new staff now Read more